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I am Sharon Gordon, an IT Training Consultant with nearly 40 years of IT training experience across the legal, financial, retail and banking sectors. I design and deliver bespoke training, create training guides and videos, facilitate sessions, and support change management during digital transformations. I work with organisations of all sizes and with private individuals, helping staff upskill to be more agile in their thinking and day-to-day work. My career has taken me from legal IT training to leadership in change initiatives, with a focus on turning complex software and processes into practical learning journeys. I have travelled UK and worldwide for projects, and I’ve written and delivered communications about system updates and software releases. I’ve also spoken on panels and podcasts about training, change management and growing a learning-focused business.…I am Sharon Gordon, an IT Training Consultant with nearly 40 years of IT training experience across the legal, financial, retail and banking sectors. I design and deliver bespoke training, create training guides and videos, facilitate sessions, and support change management during digital transformations. I work with organisations of all sizes and with private individuals, helping staff upskill to be more agile in their thinking and day-to-day work. My career has taken me from legal IT training to leadership in change initiatives, with a focus on turning complex software and processes into practical learning journeys. I have travelled UK and worldwide for projects, and I’ve written and delivered communications about system updates and software releases. I’ve also spoken on panels and podcasts about training, change management and growing a learning-focused business.

Sharon Gordon

Designer, Web Designer, Video Editor, +1

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I am Sharon Gordon, an IT Training Consultant with nearly 40 years of IT training experience across the legal, financial, retail and banking sectors. I design and deliver bespoke training, create training guides and videos, facilitate sessions, and support change management during digital transformations. I work with organisations of all sizes and with private individuals, helping staff upskill to be more agile in their thinking and day-to-day work. My career has taken me from legal IT training to leadership in change initiatives, with a focus on turning complex software and processes into practical learning journeys. I have travelled UK and worldwide for projects, and I’ve written and delivered communications about system updates and software releases. I’ve also spoken on panels and podcasts about training, change management and growing a learning-focused business.…I am Sharon Gordon, an IT Training Consultant with nearly 40 years of IT training experience across the legal, financial, retail and banking sectors. I design and deliver bespoke training, create training guides and videos, facilitate sessions, and support change management during digital transformations. I work with organisations of all sizes and with private individuals, helping staff upskill to be more agile in their thinking and day-to-day work. My career has taken me from legal IT training to leadership in change initiatives, with a focus on turning complex software and processes into practical learning journeys. I have travelled UK and worldwide for projects, and I’ve written and delivered communications about system updates and software releases. I’ve also spoken on panels and podcasts about training, change management and growing a learning-focused business.

Available to hire

I am Sharon Gordon, an IT Training Consultant with nearly 40 years of IT training experience across the legal, financial, retail and banking sectors. I design and deliver bespoke training, create training guides and videos, facilitate sessions, and support change management during digital transformations. I work with organisations of all sizes and with private individuals, helping staff upskill to be more agile in their thinking and day-to-day work.

My career has taken me from legal IT training to leadership in change initiatives, with a focus on turning complex software and processes into practical learning journeys. I have travelled UK and worldwide for projects, and I’ve written and delivered communications about system updates and software releases. I’ve also spoken on panels and podcasts about training, change management and growing a learning-focused business.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

IT Business Change Management Specialist at TJX (TK Maxx)

April 1, 2022 - July 1, 2025

Global Change Management role supporting projects across Europe, Canada and the US. Responsible for updating and implementing new digital software, creating and maintaining training materials, writing communications, and data collection for Workday upgrades across seven languages. Also led internal EU Digital Team newsletter and LMS updates, coordinating external trainers and internal staff.

Training Team Lead at Unilever

September 1, 2021 - December 1, 2021

Reviewed and updated training materials, guides, scripts and videos; scheduled pre-training sessions; delivered sessions via Teams; supported rollout of a new internal system for a digital transformation programme; updated SharePoint with materials and used Microsoft Stream for videos.

Business Support Training Manager at Home Office

July 1, 2021 - September 1, 2021

Facilitated and supported specific business areas with performance management skills; ensured staff felt confident using new systems. Fully remote role.

Workday Trainer at BDO

March 1, 2020 - May 1, 2021

14-month contract rolling out Workday firm-wide; Phase 1 covered Workday HCM with course notes, quick reference guides and videos; Phase 2 covered Workday Financials (time entry, expenses, WIP, invoicing, supplier invoices, POs, reports).

IT Trainer at BDO

February 1, 2019 - February 1, 2020

Roll-out of Intapp Open customer onboarding application as part of Switch programme; created quick reference guides; collaborated on course scripts; produced videos; delivered pilots and SME training across UK offices.

Technology Trainer/Functional Analyst at Clifford Chance LLP

November 1, 2018 - February 1, 2019

BAU training and bespoke one-to-one training on Office 365 and legal applications; delivered bite-size sessions via LoopUp/Adobe Connect; created and maintained tip sheet database on SharePoint intranet.

IT Trainer at Allen & Overy

May 1, 2018 - October 1, 2018

Roll-out of Windows 10 and migration to new document management system (iManage); authored quick reference guides and updated training materials; supported video and Q&A resources.

IT Trainer at Slaughter and May

October 1, 2017 - May 1, 2018

Windows 10 upgrade, BAU training for new joiners and existing staff; supported service desk responsibilities on a weekly basis.

IT Training Specialist at Kingsley Napley LLP

January 1, 2014 - October 1, 2017

All day-to-day IT training for new joiners and staff; targeted training for partners; supported service desk; maintained training on SharePoint and calendar; ad hoc training sessions.

IT Training Specialist at Dentons UKMEA LLP

January 1, 2001 - December 1, 2013

Part of a team designing, creating and delivering courses, quick reference guides and e-learning; used LMS for attendance and reporting; delivered training globally including Middle East offices.