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I am a reliable and detail-oriented Administrative Virtual Assistant with experience supporting business operations remotely. I excel in customer service, scheduling, data management, and online communication, and I can work independently to manage my time effectively while delivering high-quality support in fast-paced environments. In my recent role at Bemaxi Technologies, I provided remote administrative and customer support for an electronics business. I handled WhatsApp, email, and phone communications, scheduled repair appointments, maintained digital records, processed orders, coordinated deliveries, created and posted promotional content online, and tracked daily sales and expenses. I take pride in improving customer satisfaction, boosting repeat business, and keeping operations organized and efficient.…I am a reliable and detail-oriented Administrative Virtual Assistant with experience supporting business operations remotely. I excel in customer service, scheduling, data management, and online communication, and I can work independently to manage my time effectively while delivering high-quality support in fast-paced environments. In my recent role at Bemaxi Technologies, I provided remote administrative and customer support for an electronics business. I handled WhatsApp, email, and phone communications, scheduled repair appointments, maintained digital records, processed orders, coordinated deliveries, created and posted promotional content online, and tracked daily sales and expenses. I take pride in improving customer satisfaction, boosting repeat business, and keeping operations organized and efficient.

Mercy Njau

Designer, Graphic Designer, Brand Designer, +6

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I am a reliable and detail-oriented Administrative Virtual Assistant with experience supporting business operations remotely. I excel in customer service, scheduling, data management, and online communication, and I can work independently to manage my time effectively while delivering high-quality support in fast-paced environments. In my recent role at Bemaxi Technologies, I provided remote administrative and customer support for an electronics business. I handled WhatsApp, email, and phone communications, scheduled repair appointments, maintained digital records, processed orders, coordinated deliveries, created and posted promotional content online, and tracked daily sales and expenses. I take pride in improving customer satisfaction, boosting repeat business, and keeping operations organized and efficient.…I am a reliable and detail-oriented Administrative Virtual Assistant with experience supporting business operations remotely. I excel in customer service, scheduling, data management, and online communication, and I can work independently to manage my time effectively while delivering high-quality support in fast-paced environments. In my recent role at Bemaxi Technologies, I provided remote administrative and customer support for an electronics business. I handled WhatsApp, email, and phone communications, scheduled repair appointments, maintained digital records, processed orders, coordinated deliveries, created and posted promotional content online, and tracked daily sales and expenses. I take pride in improving customer satisfaction, boosting repeat business, and keeping operations organized and efficient.

Available to hire

I am a reliable and detail-oriented Administrative Virtual Assistant with experience supporting business operations remotely. I excel in customer service, scheduling, data management, and online communication, and I can work independently to manage my time effectively while delivering high-quality support in fast-paced environments.

In my recent role at Bemaxi Technologies, I provided remote administrative and customer support for an electronics business. I handled WhatsApp, email, and phone communications, scheduled repair appointments, maintained digital records, processed orders, coordinated deliveries, created and posted promotional content online, and tracked daily sales and expenses. I take pride in improving customer satisfaction, boosting repeat business, and keeping operations organized and efficient.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Swahili

Fluent

Work Experience

Administrative Virtual Assistant (Remote) at Bemaxi Technologies

January 1, 2025 - February 1, 2026

Delivered remote administrative and customer support for an electronics business, ensuring smooth day-to-day operations, efficient communication, and excellent client experience while working independently. Responsibilities included managing customer communication via WhatsApp, email, and phone; scheduling repair appointments and following up; maintaining digital records of customers, orders, and inventory; processing orders and coordinating deliveries; creating and posting promotional content online; and tracking daily sales and expenses. I worked to meet deadlines and support business growth through online promotions. Key achievements included improved customer satisfaction through timely communication, increased repeat customers through effective follow-ups, and reduced order errors through meticulous record keeping.

Administrative Virtual Assistant at Bemaxi Technologies

January 1, 2025 - February 1, 2026

Delivered remote administrative and customer support for an electronics business, ensuring smooth day-to-day operations, efficient communication, and excellent client experience while working independently. Responsibilities included managing customer communication via WhatsApp, email, and phone; scheduling repair appointments and follow-ups; maintaining digital records of customers, orders, and inventory; processing orders and coordinating deliveries; creating and posting promotional content online; tracking daily sales and expenses; managing tasks independently and meeting deadlines. Key achievements included improving customer satisfaction through timely communication, increasing repeat customers through effective follow-ups, reducing order errors through accurate record keeping, and supporting business growth through online promotions.