I'm Ramona Dusey Ahmed, a UX Researcher & Designer with a background in retail operations and packaging design, driven by observing how people actually use systems and services. I bring over 15 years in customer-facing environments, which has sharpened my eye for friction, flows and what actually works. I combine that insight with UX research, prototyping and user-centered design, with a particular interest in projects that create social value. Open to LIA Fall 2026 and summer opportunities in Stockholm. I enjoy collaborating in cross-functional teams to turn insights into practical, accessible designs and measurable outcomes. I’m excited by opportunities that blend research, design thinking and social impact, and I’m always looking to learn new tools and methods to improve how people interact with products and services.

Ramona Dusey Ahmed

I'm Ramona Dusey Ahmed, a UX Researcher & Designer with a background in retail operations and packaging design, driven by observing how people actually use systems and services. I bring over 15 years in customer-facing environments, which has sharpened my eye for friction, flows and what actually works. I combine that insight with UX research, prototyping and user-centered design, with a particular interest in projects that create social value. Open to LIA Fall 2026 and summer opportunities in Stockholm. I enjoy collaborating in cross-functional teams to turn insights into practical, accessible designs and measurable outcomes. I’m excited by opportunities that blend research, design thinking and social impact, and I’m always looking to learn new tools and methods to improve how people interact with products and services.

Available to hire

I’m Ramona Dusey Ahmed, a UX Researcher & Designer with a background in retail operations and packaging design, driven by observing how people actually use systems and services. I bring over 15 years in customer-facing environments, which has sharpened my eye for friction, flows and what actually works. I combine that insight with UX research, prototyping and user-centered design, with a particular interest in projects that create social value. Open to LIA Fall 2026 and summer opportunities in Stockholm.

I enjoy collaborating in cross-functional teams to turn insights into practical, accessible designs and measurable outcomes. I’m excited by opportunities that blend research, design thinking and social impact, and I’m always looking to learn new tools and methods to improve how people interact with products and services.

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Language

Swedish
Fluent
English
Fluent
Spanish; Castilian
Beginner

Work Experience

Independent UX Designer at Mellanrummet
January 1, 2026 - January 1, 2026
Designed a digital self-help tool for Tjejzonen’s target group (girls 10-25). The app fills the 22 hours when the chat is closed, with guided exercises, articles and support links - no data collection or login required. Full process from research to launch.
UX Designer at Parent Wellness App - Group Project
January 1, 2026 - January 1, 2026
Designed the onboarding flow in a cross-functional team of 5. Conducted user interviews, identified three distinct parent behavior types and translated insights into a personalised onboarding experience focused on retention.
Store Specialist AMT at Inditex
January 1, 2015 - Present
Responsible for digital store operations across multiple Nordic stores, including updating POS systems and internal applications. Identified friction in workflows and adapted onboarding processes to match actual user needs. Delivered staff training for new systems during major rollouts.
Section/Zone Cashier at Inditex
January 1, 2009 - December 31, 2015
Customer-facing role with operational responsibility in a high-pressure environment, focused on delivering a consistent service experience.

Education

UX Design Training at Stockholm Technical Institute
January 1, 2025 - December 31, 2027
Packaging Design & Development at NTI
January 1, 2018 - December 31, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Professional Services, Manufacturing, Education