Makiko Ito
Hi, I'm Makiko Ito. I blend customer-centric service with creative sensibility, drawing on experience in luxury retail, fitness, and tech.
About
Hi, I’m Makiko Ito. I blend customer-centric service with creative sensibility, drawing on experience in luxury retail, fitness, and tech. I focus on building lasting relationships, delivering personalized experiences, and helping teams and clients achieve their goals. In my freelance work, I identify client needs and tailor solutions, always with a curious, proactive approach.
I’m passionate about design, photography, and accessible service, and I enjoy using tools like Photoshop, Lightroom, Canva, and Procreate to craft visuals and engage audiences while keeping the human touch at the center of every interaction.
- 10 years' experience
- Joined April 2026
Skills· 12
Languages
- JapaneseFluent
- EnglishAdvanced
- KoreanBeginner
Industry experience
- Retail
- Professional Services
- Media & Entertainment
- Software & Internet
- Consumer Goods
- Education
- Other
- Healthcare
Work experience· 15 roles
Role at Hermes JAPON (iDA) during this period with responsibilities as listed for 2024.
Delivered luxury retail customer experiences with personalized service and high-end client engagement.
Education· 6
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