Digital content and social media professional experienced in creating thoughtful, audience-first content that connects, informs, and drives engagement. Skilled across social strategy, content creation, and day-to-day channel management, with a strong focus on storytelling that feels human, purposeful, and grounded in real experiences. A creative, solutions-focused thinker who enjoys shaping content and ideas that strengthen engagement, participation, and genuine connection - particularly in work that sits at the intersection of communication and impact.

Kristy Toogood

Digital content and social media professional experienced in creating thoughtful, audience-first content that connects, informs, and drives engagement. Skilled across social strategy, content creation, and day-to-day channel management, with a strong focus on storytelling that feels human, purposeful, and grounded in real experiences. A creative, solutions-focused thinker who enjoys shaping content and ideas that strengthen engagement, participation, and genuine connection - particularly in work that sits at the intersection of communication and impact.

Available to hire

Digital content and social media professional experienced in creating thoughtful, audience-first content that connects, informs, and drives engagement.

Skilled across social strategy, content creation, and day-to-day channel management, with a strong focus on storytelling that feels human, purposeful, and grounded in real experiences.

A creative, solutions-focused thinker who enjoys shaping content and ideas that strengthen engagement, participation, and genuine connection - particularly in work that sits at the intersection of communication and impact.

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Language

English
Fluent

Work Experience

Sales Consultant at Accor Hotels
January 1, 2017 - December 31, 2020
Managed client relationships and contributed to revenue generation through tailored sales approaches. Built strong communication skills through daily interaction with a wide range of customers. Supported promotional initiatives and seasonal campaigns. Developed a strong understanding of customer behavior and decision-making.
Event Assistant at Off To Work
January 1, 2016 - December 31, 2017
Assisted in the delivery of large-scale events, ensuring smooth operations and positive guest experiences. Worked closely with teams in fast-paced environments requiring adaptability and attention to detail. Hospitality-focused.
Hospitality Assistant at Elements Personnel
January 1, 2014 - January 1, 2015
Delivered high-quality customer service across various venues and events. Developed strong interpersonal and problem-solving skills in dynamic environments.
Sales Consultant at Across Hotels
January 1, 2017 - January 1, 2020
Built strong communication skills through daily interactions with a wide range of customers. Supported promotional initiatives and seasonal campaigns. Developed strong understanding of customer behavior and decision-making

Education

Bachelor of Business (paused) at RMIT University
January 1, 2021 - April 22, 2026
Diploma of Tourism & Event Management at Holmesglen Institute
January 1, 2014 - January 1, 2015
Diploma of Tourism & Event Management at Holmesglen Institute
January 1, 2014 - January 1, 2015
Bachelor of Business at RMIT University
January 1, 2021 - April 22, 2026

Qualifications

Diploma of Tourism & Event Management
January 1, 2014 - January 1, 2015
Bachelor of Business
January 1, 2021 - April 22, 2026

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality