Senior Full Stack Developer at nexmin ltd

Built an AI-driven customer support platform handling 10,000+ user interactions per month, improving response efficiency by ~40%. Created 15+ REST APIs using Node.js and Express to support real-time communication and workflow automation. Integrated LLM-based AI APIs to reduce manual support workload by ~35%. Designed responsive React.js dashboards for chat interface, analytics, and system monitoring. Implemented role-based access control (Admin/Support/User) using JWT. Designed and maintained MongoDB schemas for optimized query performance and efficient storage of conversation history and user data. Developed reusable React components to reduce feature delivery time by ~25%. Built analytics modules for user engagement, query trends, response accuracy, and system performance metrics. Integrated third-party notification services (email/SMS) and external REST APIs. Performed data validation, error handling, and API testing in Postman. Deployed applications on AWS EC2 using Linux config

Senior Full Stack Developer at nexminLtd

Built an AI-driven customer support platform handling 10,000+ user interactions per month, improving response efficiency by 40%. Created 15+ RESTful APIs using Node.js and Express to support real-time communication and workflow automation. Integrated LLM-based AI APIs to reduce manual support workload by 35%. Designed and maintained responsive React.js dashboards (chat interface, analytics, and system monitoring). Implemented role-based access control using JWT (admin/support/user). Designed and maintained MongoDB databases with optimized queries for conversation history and user data. Built reusable React components, analytics modules, and integrated third-party notifications (email/SMS) and external REST APIs. Performed validation, error handling, and API testing with Postman. Deployed on AWS EC2 using Linux configuration, environment variables, and secure access management.

Senior Full Stack Developer at EXM Ltd

Built an AI-driven customer support platform handling 10,000+ user interactions per month, improving response efficiency by 40%. Created 15 RESTful APIs using Node.js and Express to support real-time messaging and workflow automation. Integrated AI-powered APIs to reduce manual support workload by 35%. Designed and implemented a responsive admin dashboard with React.js to provide chat, analytics, and system monitoring. Implemented role-based access control using JWT authentication and maintained MongoDB databases with optimized queries, boosting data retrieval performance. Collaborated with UX/UI designers to translate wireframes into a polished interface across multiple two-week sprints. Managed production bugs and release cycles to ensure stability.

Full Stack Engineer at Nexmind Ltd

Built AI-driven customer support platform (SaaS) with real-time chat interface and admin dashboard to monitor interactions and performance. Developed backend services and REST APIs using Node.js/Express.js to manage queries, conversation workflows, and system logic. Integrated LLM-based AI APIs to process inputs and generate intelligent responses, automating client communications workflows. Designed and implemented responsive front-end dashboards in React.js for chat, analytics, and monitoring. Implemented role-based access control with JWT-based authentication. Modeled and optimized data in MongoDB, storing conversation history and user data. Built analytics modules to track engagement, trends, response accuracy, and system performance metrics. Integrated third-party services for notifications (email/SMS) and external API communication. Performed data validation, error handling, and API testing using Postman. Deployed on AWS EC2 with Linux configurations and secure access management.

Full Stack Developer at Nexmind Ltd

May 2024 – Present: Full Stack Developer for Client Support & Automation Platform (SaaS) with AI-assisted capabilities. Built an AI-driven customer support platform featuring a real-time chat interface and an admin dashboard for monitoring user interactions and system performance. Developed backend services with Node.js/Express.js and REST APIs, integrated AI APIs to process inputs and generate responses, and automated client communications workflows. Designed React.js frontends with responsive UI, implemented role-based access control using JWT, modeled data in MongoDB, and added analytics and monitoring modules. Deployed on AWS (EC2) with Linux configuration, followed Agile/Scrum, performed code reviews, and established CI/CD pipelines.

Full Stack Developer at Infosys

Worked on a Business Process Automation Platform, building full-stack features using JavaScript (ES6+), HTML, CSS3, REST APIs; implemented responsive design, Chrome Dev Tools optimization, and Agile/Scrum practices. Maintained production dashboards and connected APIs to UI for real-time monitoring; improved data processing workflows and reduced manual interventions.

Full Stack Developer at Nexmind Ltd

April 2019 – March 2022: Worked on a Customer & Order Management Web Application. Built front-end and back-end modules using HTML, CSS, JavaScript, REST APIs, and responsive design. Implemented cross-browser compatibility, version control with Git and GitHub, and Agile/Scrum workflows. Designed data models and integrated with backend services; performed unit testing and delivered maintainable, scalable code.