Available to hire
Hi, I’m Swapna Patil. I’m a results-driven QA professional with over 10 years of experience testing web, mobile, and enterprise applications. I design test strategies, test plans, and end-to-end validation across Agile and Waterfall environments, with hands-on work in mobile testing on Android and iOS, OS/version compatibility, screen resolutions, and varied network conditions. I’m comfortable testing across finance, retail, and healthcare domains and collaborating with cross-functional teams to deliver high-quality, secure solutions.
I hold ISTQB and Mobile App testing certifications and have a strong track record of implementing risk-based QA, CI/CD integration, API testing, and detailed defect lifecycle management to improve product quality and user outcomes.
I am based in Milton Keynes and available to start immediately.
Work Experience
QA Test Analyst – Front End at Experian UK
September 1, 2022 - PresentAnalysed business and technical requirements; designed and executed detailed test cases for credit and data-driven applications. Performed functional, regression, and SIT testing across web, mobile-responsive, and API platforms within Agile/Scrum environments. Led A/B and multivariate testing initiatives using Conductrics, validated configuration, audience segmentation, targeting logic, and variation setup. Monitored experiment performance; ensured data consistency between front-end behaviour and back-end analytics; collaborated with product, marketing, and analytics teams to validate statistically reliable outcomes. Improved test allocation accuracy and reduced tracking discrepancies and data leakage. Increased conversion rates and upsell revenue by testing messaging, offers, and user flows across channels; implemented winning variants and documented learnings.
QA Engineer at Zego Insurance UK
January 1, 2022 - September 1, 2022Ensured reliability, performance, and regulatory compliance of digital insurance platforms built on C#, Python, RESTful APIs, gRPC, and microservices. Validated payment and Direct Debit workflows, including mandate setup, payment collection, retries, cancellations, and reconciliation processes. Designed and executed manual test cases; conducted API and regression testing; managed defect tracking and improved testing coverage for new insurance products. Supported multiple squads testing 30-day and annual policies, breakdown cover, third-party integrations (Confused.com, DVLA licence validation), payment scenarios, Direct Debit, and FNOL. Collaborated closely with developers, product managers, and compliance teams in an Agile environment.
Software Test Engineer at Sainsbury’s Supermarket Ltd
August 1, 2018 - December 31, 2021Tested web applications built in C#, React.js, SQL, Kubernetes, Azure, Datadog, S3; validated Power BI reports and managed CI/CD deployment activities. Validated end-to-end processes including inventory management, warehouse operations, supply chain, and order fulfilment in a fast-paced Agile environment. Improved API test coverage using Postman; executed automated regression tests in Cypress. Enhanced coverage for ANPR devices, network relays, depot networks, and Gatehouse software tracking lorry gate-in/gate-out across all UK Sainsbury's depots. Collaborated with third-party suppliers, stakeholders, and product owners to perform end-to-end integration testing on UAT environments.
Test Specialist at Lloyd’s Pharmacy
September 1, 2015 - August 31, 2018Tested and validated NHS applications critical to pharmacy operations including electronic prescriptions, patient medication records, and NHS service integrations. Ensured accuracy, security, and compliance with NHS digital standards for patient safety, data privacy, and operational efficiency. Designed and executed test plans; performed functional, regression, and UAT; identified and documented defects; collaborated with developers and stakeholders to resolve issues.
Test Engineer at Capgemini
April 1, 2012 - April 30, 2014Worked on GE Healthcare projects as a Test Engineer, performing test analysis and execution for healthcare applications.
Test Engineer at Praxis Technologies
March 1, 2011 - March 31, 2012Test Engineer on GE Healthcare projects in healthcare domain.
Education
MSc Information Technology (Master of Science – IT) at Mumbai University, India
January 11, 2030 - April 22, 2026Qualifications
ISTQB Certified Test Professional
January 11, 2030 - April 22, 2026Certified Mobile App Professional – Foundation Level
January 11, 2030 - April 22, 2026Industry Experience
Financial Services, Retail, Healthcare
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