ISTQB-certified Quality Assurance professional with over 10 years of experience delivering high-quality SaaS and cloud-based software solutions across ERP, Supply Chain, Education, Integration, Logistics and Healthcare platforms. Demonstrated expertise in manual and automated testing across UI, API, database, and integration layers, with hands-on experience using Postman, API response verification, and exploratory testing. I am skilled in Agile, Waterfall, SDLC and STLC methodologies, with a strong focus on process improvement, documentation accuracy, and mentoring QA teams to deliver high-quality, audit-ready releases.

Nilusha Ratnayake

ISTQB-certified Quality Assurance professional with over 10 years of experience delivering high-quality SaaS and cloud-based software solutions across ERP, Supply Chain, Education, Integration, Logistics and Healthcare platforms. Demonstrated expertise in manual and automated testing across UI, API, database, and integration layers, with hands-on experience using Postman, API response verification, and exploratory testing. I am skilled in Agile, Waterfall, SDLC and STLC methodologies, with a strong focus on process improvement, documentation accuracy, and mentoring QA teams to deliver high-quality, audit-ready releases.

Available to hire

ISTQB-certified Quality Assurance professional with over 10 years of experience delivering high-quality SaaS and cloud-based software solutions across ERP, Supply Chain, Education, Integration, Logistics and Healthcare platforms.

Demonstrated expertise in manual and automated testing across UI, API, database, and integration layers, with hands-on experience using Postman, API response verification, and exploratory testing. I am skilled in Agile, Waterfall, SDLC and STLC methodologies, with a strong focus on process improvement, documentation accuracy, and mentoring QA teams to deliver high-quality, audit-ready releases.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Senior Principal QA Analyst (Lead)/ Senior Test Analyst at Infor Nexus (Koch)
May 1, 2012 - Present
Lead QA delivery for a global enterprise cloud-based platform with complex pricing logic and data flows; reviewed requirements, defined acceptance criteria, and coordinated with onshore and offshore teams. Delivered end-to-end testing across UI, API, integration and database layers; produced clear evidence, reported defects and performed UAT and production incident analysis. Ownership of 100+ targeted test cases per release, reducing post-release defects for responsible clients and delivering exceptional customer satisfaction.
Quality Assurance Engineer at ECODE Lanka Software Pvt Ltd
August 1, 2011 - April 30, 2012
Stepped into lead responsibilities, rebuilding QA capability while learning the domain and aligning QA scope with business and technical goals. Delivered functional, regression, integration and exploratory testing, tracking coverage in Bugzilla for traceability.
Quality Assurance Engineer at Programus Lanka Pvt Ltd
January 1, 2011 - August 31, 2011
Owned end-to-end QA for Hospitality and Online booking systems, validating reservation workflows using API, UI, and database testing with SQL and XML verification; maintained data integrity, security and encryption standards.
Associate Software Quality Assurance Engineer at Pearson (A World's Leading Education Provider)
October 1, 2008 - August 31, 2010
Key QA member on the LMS project; participated in Agile ceremonies; executed automated regression suites in QTP; performed functional, exploratory, regression and smoke testing; led accessibility validation using JAWS, and conducted performance analysis with Fiddler and SQL; led end-of-sprint system walkthroughs for offshore product teams.
IT Officer – International Roaming Systems Operations at Dialog Axiata PLC
April 1, 2006 - September 30, 2008
Oversaw inbound and outbound roaming operations, ensuring billing accuracy, minimizing fraud, and preventing revenue leakage. Collaborated with international operators to maintain seamless roaming services and improve operational efficiency. Generated MIS reports using SQL Server and conducted fraud analysis on Oracle-based systems.

Education

Bachelor of Information Technology at The British Computer Society
January 11, 2030 - April 22, 2026

Qualifications

ISTQB Advanced Level Test Analyst (CTAL-TA)
January 11, 2030 - April 22, 2026
ISTQB Foundation Level (CTFL)
January 11, 2030 - April 22, 2026
Java Programming
January 11, 2030 - April 22, 2026
Oracle 9i Programming with PL SQL
January 11, 2030 - April 22, 2026
Oracle Forms 9i PL/SQL Application Developer
January 11, 2030 - April 22, 2026

Industry Experience

Healthcare, Education, Software & Internet, Transportation & Logistics, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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