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Hi there! I'm Lauren Frausto, a digital operations specialist focused on designing CRM systems and automation that streamline processes and improve data quality. I love turning complex workflows into repeatable, scalable solutions that help teams work smarter and deliver better results. With a background in AI and search evaluation, I review online content for relevance, accuracy, and user intent under structured guidelines. I also build end-to-end pipelines across Zoho CRM, APIs, scheduling, and communications platforms to support lead management and client lifecycle workflows.…Hi there! I'm Lauren Frausto, a digital operations specialist focused on designing CRM systems and automation that streamline processes and improve data quality. I love turning complex workflows into repeatable, scalable solutions that help teams work smarter and deliver better results. With a background in AI and search evaluation, I review online content for relevance, accuracy, and user intent under structured guidelines. I also build end-to-end pipelines across Zoho CRM, APIs, scheduling, and communications platforms to support lead management and client lifecycle workflows.

Lauren Frausto

Data Scientist, AI Engineer, AI Strategy Consultant, +2

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Hi there! I'm Lauren Frausto, a digital operations specialist focused on designing CRM systems and automation that streamline processes and improve data quality. I love turning complex workflows into repeatable, scalable solutions that help teams work smarter and deliver better results. With a background in AI and search evaluation, I review online content for relevance, accuracy, and user intent under structured guidelines. I also build end-to-end pipelines across Zoho CRM, APIs, scheduling, and communications platforms to support lead management and client lifecycle workflows.…Hi there! I'm Lauren Frausto, a digital operations specialist focused on designing CRM systems and automation that streamline processes and improve data quality. I love turning complex workflows into repeatable, scalable solutions that help teams work smarter and deliver better results. With a background in AI and search evaluation, I review online content for relevance, accuracy, and user intent under structured guidelines. I also build end-to-end pipelines across Zoho CRM, APIs, scheduling, and communications platforms to support lead management and client lifecycle workflows.

Available to hire

Hi there! I’m Lauren Frausto, a digital operations specialist focused on designing CRM systems and automation that streamline processes and improve data quality. I love turning complex workflows into repeatable, scalable solutions that help teams work smarter and deliver better results.

With a background in AI and search evaluation, I review online content for relevance, accuracy, and user intent under structured guidelines. I also build end-to-end pipelines across Zoho CRM, APIs, scheduling, and communications platforms to support lead management and client lifecycle workflows.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

AI Model Trainer & Evaluator at Contract Projects (Remote)

January 1, 2017 - Present

Evaluate digital content, search results, and AI-generated responses for relevance, accuracy, and user intent; applied structured rating guidelines to assess data quality and improve AI training data sets; identified misinformation, low-quality results, and ambiguous queries across large data sets; contributed human feedback used to refine search algorithms and AI response behavior; completed projects through platforms including RWS, Outlier, Appen, and OneForma.

Founder & Operations System Architect at Unleashed by Lauren

January 1, 2012 - Present

Built and operated a fully digital CRM-driven business with automated communication, lead management, and client lifecycle workflows; designed and maintained Zoho CRM infrastructure included in a unified operational system; integrated scheduling, payments, and communication platforms into a unified operational system; developed automated follow-up sequences and marketing workflows to improve client engagement and retention; created documentation and operational procedures to streamline daily business processes.

Intern / Internet Assessor at Lionbridge / TELUS International

January 1, 2017 - December 31, 2020

Evaluate search results and web content for relevance, quality, and user usefulness; applied detailed rating guidelines to classify search intent and content accuracy; maintained high evaluation accuracy while working independently in a remote environment; provided human feedback used to improve search and AI-driven ranking systems.