Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm Gavin Cope, a senior QA leader with more than 20 years' experience delivering enterprise-quality across SAP ecosystems, cloud platforms, and complex system integrations. I’ve led cross-functional teams across onshore, nearshore and offshore models, owning QA strategy, governance, and release confidence for business-critical platforms. I’m passionate about embracing AI to accelerate test design, automation, and defect insight, and I enjoy translating technical risks into clear, actionable outcomes for product, engineering and senior stakeholders. I also love coaching high-performing teams and modernising quality engineering to keep pace with fast-moving digital transformations. I’ve delivered QA leadership across multiple large-scale programmes, established risk-based test coverage with audit-ready documentation, and driven adoption of GenAI tools to enhance testing activities. My focus is on building trusted partnerships with product and engineering, enabling faster, higher-quality releases while continuously improving QA maturity and operational excellence.…Hi, I'm Gavin Cope, a senior QA leader with more than 20 years' experience delivering enterprise-quality across SAP ecosystems, cloud platforms, and complex system integrations. I’ve led cross-functional teams across onshore, nearshore and offshore models, owning QA strategy, governance, and release confidence for business-critical platforms. I’m passionate about embracing AI to accelerate test design, automation, and defect insight, and I enjoy translating technical risks into clear, actionable outcomes for product, engineering and senior stakeholders. I also love coaching high-performing teams and modernising quality engineering to keep pace with fast-moving digital transformations. I’ve delivered QA leadership across multiple large-scale programmes, established risk-based test coverage with audit-ready documentation, and driven adoption of GenAI tools to enhance testing activities. My focus is on building trusted partnerships with product and engineering, enabling faster, higher-quality releases while continuously improving QA maturity and operational excellence.

Gavin Cope





Hi, I'm Gavin Cope, a senior QA leader with more than 20 years' experience delivering enterprise-quality across SAP ecosystems, cloud platforms, and complex system integrations. I’ve led cross-functional teams across onshore, nearshore and offshore models, owning QA strategy, governance, and release confidence for business-critical platforms. I’m passionate about embracing AI to accelerate test design, automation, and defect insight, and I enjoy translating technical risks into clear, actionable outcomes for product, engineering and senior stakeholders. I also love coaching high-performing teams and modernising quality engineering to keep pace with fast-moving digital transformations. I’ve delivered QA leadership across multiple large-scale programmes, established risk-based test coverage with audit-ready documentation, and driven adoption of GenAI tools to enhance testing activities. My focus is on building trusted partnerships with product and engineering, enabling faster, higher-quality releases while continuously improving QA maturity and operational excellence.…Hi, I'm Gavin Cope, a senior QA leader with more than 20 years' experience delivering enterprise-quality across SAP ecosystems, cloud platforms, and complex system integrations. I’ve led cross-functional teams across onshore, nearshore and offshore models, owning QA strategy, governance, and release confidence for business-critical platforms. I’m passionate about embracing AI to accelerate test design, automation, and defect insight, and I enjoy translating technical risks into clear, actionable outcomes for product, engineering and senior stakeholders. I also love coaching high-performing teams and modernising quality engineering to keep pace with fast-moving digital transformations. I’ve delivered QA leadership across multiple large-scale programmes, established risk-based test coverage with audit-ready documentation, and driven adoption of GenAI tools to enhance testing activities. My focus is on building trusted partnerships with product and engineering, enabling faster, higher-quality releases while continuously improving QA maturity and operational excellence.

Available to hire

Hi, I’m Gavin Cope, a senior QA leader with more than 20 years’ experience delivering enterprise-quality across SAP ecosystems, cloud platforms, and complex system integrations. I’ve led cross-functional teams across onshore, nearshore and offshore models, owning QA strategy, governance, and release confidence for business-critical platforms. I’m passionate about embracing AI to accelerate test design, automation, and defect insight, and I enjoy translating technical risks into clear, actionable outcomes for product, engineering and senior stakeholders. I also love coaching high-performing teams and modernising quality engineering to keep pace with fast-moving digital transformations.

I’ve delivered QA leadership across multiple large-scale programmes, established risk-based test coverage with audit-ready documentation, and driven adoption of GenAI tools to enhance testing activities. My focus is on building trusted partnerships with product and engineering, enabling faster, higher-quality releases while continuously improving QA maturity and operational excellence.

Skills

SQL

Jira

Selenium

Experience Level

SQL

Expert

Jira

Expert

Selenium

Expert

Language

English

Fluent

Work Experience

Lead QA Engineer at YELL LTD

January 1, 2021 - August 1, 2025

QA leadership and governance across multiple Agile Scrum/Kanban teams (Sales Tools, Data Operations and SAP). Established risk-based test coverage with traceability to business requirements and audit-ready test documentation. Performed data migration testing using SQL Developer, Snowflake and Matillion. Drove Gen AI adoption for test case design and requirements coverage. Led SAP C4C quarterly releases and fixes, and created manual test cases for SAP R/3 order and billing functionality. Conducted system integration testing with internal and 3rd party systems (Postman & Swagger). Executed functional, regression, system integration, exploratory testing and supported UAT. Identified and tracked defects in JIRA/SpiraTest. Collaborated with QA, Product and Engineering to resolve issues. Prepared ISO 29119 compliant test documentation. Participated in daily stand-ups, sprint planning and retrospectives. Co-led a unified QA strategy and mentored team members. Liaised with HR for resourcing an

Performance & Automation Test Manager at YELL LTD

December 1, 2016 - November 1, 2020

Led end-to-end testing for a major digital transformation programme moving to SAP C4C Cloud SaaS, SAP S/4 for order management, billing and PO with SAP PI/CPI integration. Designed manual and automated regression test sets for BAU, in-house and quarterly SAP releases across Web and Mobile. Managed stakeholders and reported KPI metrics across projects. Led weekly test planning, defined and communicated the Yell Test Strategy, and contributed to technology events.

Global Performance Test Manager at YELL LTD

November 1, 2015 - December 1, 2016

Developed and obtained buy-in for a Global Performance & Automation Test Strategy. Managed performance testing activities across UK, US and Latin America. Established a Centre of Excellence for Performance & Automation testing.

Lead Performance & Automation Engineer at YELL LTD

April 1, 2012 - November 1, 2015

Led performance and automation testing for UK projects and BAU testing. Coordinated UAT activities with business stakeholders. Led the selection and implementation of a HP toolset (HP ALM, Performance Centre & UFT/BPT), including environment setup, configuration, training and ongoing development of resources. Configured and trained HP ALM for Test Planning, Test Case and defect management.

Manager at Deloitte LLP

August 1, 2010 - April 1, 2012

Enterprise Risk Services – Programme Test Manager for the Lloyds Banking Group FSCS regulatory programme. Created test strategy and test plans, leading testing across distributed UK teams. Managed defect triage and test steering meetings with senior stakeholders. Delivered process improvements and bespoke quality checks for large regulatory filings.

Principal Test Consultant at SOGETI UK

February 1, 2008 - August 1, 2010

Senior testing consultant delivering governance and testing services across client engagements, including test planning, execution and defect management. Led team activities and contributed to toolset implementations and process improvements.

Test Consultant at SQS-UK

January 1, 2005 - January 1, 2008

Provided testing expertise across client engagements, contributing to test strategy, planning and execution.

Project Officer (Web Developer) at Oxford University

January 1, 2003 - January 1, 2005

Supported web development projects, coordinating between stakeholders and development teams to deliver web-based solutions.

Undergraduate Test Analyst at British Telecom

July 1, 2000 - September 1, 2001

Assisted in software testing and quality assurance activities during undergraduate placement.