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I am a Senior QA Engineer / SDET with 10+ years of hands-on experience in manual and automated testing, API testing, and performance testing across enterprise and cloud-based systems. I have a deep understanding of SDLC and STLC and thrive in Agile and Scrum environments. I excel at building automation frameworks, testing microservices, and embedding end-to-end testing into CI/CD pipelines while advocating for shift-left testing. I am proficient with a wide range of tools and technologies, including Selenium, Cypress, Playwright, REST Assured, Postman, JMeter, Gatling, and Grafana. I’ve led performance and load testing initiatives, focused on frontend and backend validation and database optimization to support scalable and reliable systems. I enjoy collaborating with cross-functional teams to deliver high-quality software and continuously improve testing processes.…I am a Senior QA Engineer / SDET with 10+ years of hands-on experience in manual and automated testing, API testing, and performance testing across enterprise and cloud-based systems. I have a deep understanding of SDLC and STLC and thrive in Agile and Scrum environments. I excel at building automation frameworks, testing microservices, and embedding end-to-end testing into CI/CD pipelines while advocating for shift-left testing. I am proficient with a wide range of tools and technologies, including Selenium, Cypress, Playwright, REST Assured, Postman, JMeter, Gatling, and Grafana. I’ve led performance and load testing initiatives, focused on frontend and backend validation and database optimization to support scalable and reliable systems. I enjoy collaborating with cross-functional teams to deliver high-quality software and continuously improve testing processes.

Jothsna Shetty

QA Engineer, Full Stack Developer, Web Developer, +2

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I am a Senior QA Engineer / SDET with 10+ years of hands-on experience in manual and automated testing, API testing, and performance testing across enterprise and cloud-based systems. I have a deep understanding of SDLC and STLC and thrive in Agile and Scrum environments. I excel at building automation frameworks, testing microservices, and embedding end-to-end testing into CI/CD pipelines while advocating for shift-left testing. I am proficient with a wide range of tools and technologies, including Selenium, Cypress, Playwright, REST Assured, Postman, JMeter, Gatling, and Grafana. I’ve led performance and load testing initiatives, focused on frontend and backend validation and database optimization to support scalable and reliable systems. I enjoy collaborating with cross-functional teams to deliver high-quality software and continuously improve testing processes.…I am a Senior QA Engineer / SDET with 10+ years of hands-on experience in manual and automated testing, API testing, and performance testing across enterprise and cloud-based systems. I have a deep understanding of SDLC and STLC and thrive in Agile and Scrum environments. I excel at building automation frameworks, testing microservices, and embedding end-to-end testing into CI/CD pipelines while advocating for shift-left testing. I am proficient with a wide range of tools and technologies, including Selenium, Cypress, Playwright, REST Assured, Postman, JMeter, Gatling, and Grafana. I’ve led performance and load testing initiatives, focused on frontend and backend validation and database optimization to support scalable and reliable systems. I enjoy collaborating with cross-functional teams to deliver high-quality software and continuously improve testing processes.

Available to hire

I am a Senior QA Engineer / SDET with 10+ years of hands-on experience in manual and automated testing, API testing, and performance testing across enterprise and cloud-based systems. I have a deep understanding of SDLC and STLC and thrive in Agile and Scrum environments. I excel at building automation frameworks, testing microservices, and embedding end-to-end testing into CI/CD pipelines while advocating for shift-left testing.

I am proficient with a wide range of tools and technologies, including Selenium, Cypress, Playwright, REST Assured, Postman, JMeter, Gatling, and Grafana. I’ve led performance and load testing initiatives, focused on frontend and backend validation and database optimization to support scalable and reliable systems. I enjoy collaborating with cross-functional teams to deliver high-quality software and continuously improve testing processes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Software Engineer (SDET) at 8x8

June 1, 2025 - Present

Developed and maintained Spring Boot–based RESTful microservices, ensuring high performance, scalability, and reliability. Improved API response times by 25% through optimization of high-traffic microservices. Built a scalable performance testing framework using Gatling and Maven for load testing of contact centre APIs and services. Performed API testing across microservices using REST Assured, improving test coverage and defect detection. Performed backend and database testing using MySQL, Oracle, and LDAP with custom transaction management. Monitored application performance using Grafana and Wavefront; proactively identified performance and data issues.

Senior QA Engineer at 8x8

May 1, 2021 - June 1, 2025

Developed a comprehensive multi-module Maven test automation framework, covering 9 API service modules using REST Assured and JUnit. Performed API testing using Postman and REST Assured across microservices and Java REST APIs. Load testing using JMeter. Developed and maintained scalable end-to-end test automation frameworks using Playwright, enabling reliable cross-browser testing and faster release cycles. Maintained test documentation and traceability matrices in TestRail; tracked defects in JIRA. Increased automation coverage, significantly reducing manual regression effort. Collaborated with business and development teams to analyse requirements and deliver quality software solutions.

QA Engineer at 8x8

November 1, 2015 - May 1, 2021

Reduced manual regression testing effort through strategic automation of regression test suites using Selenium WebDriver and Cucumber BDD. Designed and implemented end-to-end test automation frameworks; contributed to CI/CD pipeline optimisation using Jenkins and GoCD. Established defect tracking workflows and improved release efficiency by integrating automated tests into CI/CD pipelines. Led automation testing initiatives for cloud-based call centre platforms serving clients across Europe and the US. Validated integrations with Salesforce, Microsoft Dynamics, NetSuite, Zendesk, Zoho, and LDAP/OLAP systems. Maintained test documentation and traceability matrices in TestRail; tracked defects in JIRA.

Software Tester at 8x8

April 1, 2015 - November 1, 2015

Executed end-to-end testing including UI, integration, exploratory, sanity, and regression testing for EasyContactNow – a multi-channel contact centre platform. Maintained test documentation and traceability matrices using TestRail; tracked defects in JIRA. Collaborated with business and development teams to analyse requirements and deliver quality software. Participated in Agile ceremonies including daily stand-ups, sprint grooming, and retrospectives.

QA Engineer at CKO Consulting Ltd

March 1, 2014 - April 1, 2015

Developed automated test frameworks using Selenium, Cucumber, and JUnit; reduced bug resolution time by 40% through structured defect tracking in JIRA. Created detailed test documentation including test plans, scenarios, and traceability matrices. Performed functional, regression, and end-to-end business scenario testing for complex integrated systems (SEAL IT Portfolio Management and Dana Air booking platform). Gained expertise in QTP automation and technologies including Java, SQL, and JavaScript.

Software Tester at Solutions Pvt Ltd, India

February 1, 2012 - February 1, 2014

Executed comprehensive functional and system testing for an airline reservation system (Dana Air), achieving zero production defects during software enhancements. Created and maintained automated test scripts and test databases. Collaborated with third-party integration teams to ensure seamless system functionality.