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Hi, I’m Kam Rai. I’m a Senior QA Analyst with extensive experience leading QA efforts across Agile and Waterfall environments for SaaS, enterprise, and high-traffic platforms. I excel at guiding full QA cycles from requirements analysis to UAT, with a focus on functional, integration, EDI, and API testing across web, mobile, CRM, and ERP systems. I’m skilled at collaborating with cross-functional teams and stakeholders to improve QA processes and deliver high-quality software.…Hi, I’m Kam Rai. I’m a Senior QA Analyst with extensive experience leading QA efforts across Agile and Waterfall environments for SaaS, enterprise, and high-traffic platforms. I excel at guiding full QA cycles from requirements analysis to UAT, with a focus on functional, integration, EDI, and API testing across web, mobile, CRM, and ERP systems. I’m skilled at collaborating with cross-functional teams and stakeholders to improve QA processes and deliver high-quality software.

Kam Rai

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Hi, I’m Kam Rai. I’m a Senior QA Analyst with extensive experience leading QA efforts across Agile and Waterfall environments for SaaS, enterprise, and high-traffic platforms. I excel at guiding full QA cycles from requirements analysis to UAT, with a focus on functional, integration, EDI, and API testing across web, mobile, CRM, and ERP systems. I’m skilled at collaborating with cross-functional teams and stakeholders to improve QA processes and deliver high-quality software.…Hi, I’m Kam Rai. I’m a Senior QA Analyst with extensive experience leading QA efforts across Agile and Waterfall environments for SaaS, enterprise, and high-traffic platforms. I excel at guiding full QA cycles from requirements analysis to UAT, with a focus on functional, integration, EDI, and API testing across web, mobile, CRM, and ERP systems. I’m skilled at collaborating with cross-functional teams and stakeholders to improve QA processes and deliver high-quality software.

Available to hire

Hi, I’m Kam Rai. I’m a Senior QA Analyst with extensive experience leading QA efforts across Agile and Waterfall environments for SaaS, enterprise, and high-traffic platforms.
I excel at guiding full QA cycles from requirements analysis to UAT, with a focus on functional, integration, EDI, and API testing across web, mobile, CRM, and ERP systems. I’m skilled at collaborating with cross-functional teams and stakeholders to improve QA processes and deliver high-quality software.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior QA Analyst at Electronic Arts (EA)

October 1, 2023 - July 1, 2025

Led QA activities for a high-traffic, industry-leading gaming platform in an Agile environment. Coordinated team workload to ensure timely and efficient project delivery. Contributed to user stories, sprint planning, retrospectives, and daily stand-ups, improving sprint delivery timelines by 20% and accelerating test case creation by 33% through early QA involvement. Created and executed test cases with both manual and automated testing cycles. Collaborated with internal stakeholders to optimize QA processes across globally distributed teams, performed root cause analysis to remediate test failures, and liaised with external vendors to align on timelines and deliver project components. Built reusable test case templates to improve efficiency and mentored junior QA analysts.

Senior QA Analyst at Comptrak

August 1, 2022 - May 1, 2023

Performed QA for a SaaS compensation platform across multiple client implementations in Agile sprints. Collaborated with PMs early in the SDLC to analyze business requirements and ensure testable user stories, reducing requirement-related defects by 33% and accelerating test case creation by 25%. Created reusable test cases and templates, executed regression testing for each release, and provided UAT support to internal and client teams. Used SQL for data validation and backend testing. Trained and onboarded new QA analysts to support team scalability and consistency.

Senior QA Analyst at Bayshore HealthCare

October 1, 2014 - August 1, 2022

Led QA planning and execution for large-scale projects and monthly releases, supporting CRM, ERP, and healthcare platform integrations. Collaborated with PMs to translate business requirements into QA strategies and documentation. Executed end-to-end QA from sprint planning and estimation through integration testing, defect tracking, and validation. Validated large-scale data migrations and performed mobile testing across 15+ devices, ensuring UI functionality and SMS workflow validation. Supported audits by demonstrating QA validation processes and UAT handovers. Trained and mentored new QA analysts to ensure knowledge transfer and consistency.

Senior QA Analyst at Rogers

August 1, 2010 - October 1, 2014

QA planning and execution for mobile and desktop e-commerce platforms within an Agile development team. Performed full-cycle QA from estimation through integration testing across multiple platforms. Presented new features and enhancements to stakeholders during product demos. Trained QA team members on Agile processes and e-commerce testing best practices. Contributed to Agile iteration planning, daily stand-ups, and retrospectives. Developed and executed test cases for both web-based and back-end systems.

Senior Test Analyst at Accenture

April 1, 2008 - August 1, 2010

QA planning and execution across TD Bank systems, including offshore coordination and team mentoring. Improved client delivery through demos, training, and alignment with design and development teams.