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I am a dedicated quality assurance professional with over a decade of hands-on experience in SIT, UAT, and end-to-end testing across banking, insurance, healthcare, and software industries. I excel at turning complex requirements into clear, executable test plans, coordinating testing activities with business stakeholders, and ensuring smooth go-lives through meticulous defect management, data validation, and Production Verification Testing. I’m comfortable working remotely and collaborating via Teams, Jira, Confluence, and TestRail to deliver high-quality software solutions. Throughout my career I’ve led and contributed to testing efforts for multiple large-scale upgrades and integrations, including Pronto upgrades, data transitions, and production deployments. I pride myself on strong communication, proactive problem-solving, and a proven track record of enabling clients and teams to achieve timely, successful releases.…I am a dedicated quality assurance professional with over a decade of hands-on experience in SIT, UAT, and end-to-end testing across banking, insurance, healthcare, and software industries. I excel at turning complex requirements into clear, executable test plans, coordinating testing activities with business stakeholders, and ensuring smooth go-lives through meticulous defect management, data validation, and Production Verification Testing. I’m comfortable working remotely and collaborating via Teams, Jira, Confluence, and TestRail to deliver high-quality software solutions. Throughout my career I’ve led and contributed to testing efforts for multiple large-scale upgrades and integrations, including Pronto upgrades, data transitions, and production deployments. I pride myself on strong communication, proactive problem-solving, and a proven track record of enabling clients and teams to achieve timely, successful releases.

Mervyn Pieterkosky

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I am a dedicated quality assurance professional with over a decade of hands-on experience in SIT, UAT, and end-to-end testing across banking, insurance, healthcare, and software industries. I excel at turning complex requirements into clear, executable test plans, coordinating testing activities with business stakeholders, and ensuring smooth go-lives through meticulous defect management, data validation, and Production Verification Testing. I’m comfortable working remotely and collaborating via Teams, Jira, Confluence, and TestRail to deliver high-quality software solutions. Throughout my career I’ve led and contributed to testing efforts for multiple large-scale upgrades and integrations, including Pronto upgrades, data transitions, and production deployments. I pride myself on strong communication, proactive problem-solving, and a proven track record of enabling clients and teams to achieve timely, successful releases.…I am a dedicated quality assurance professional with over a decade of hands-on experience in SIT, UAT, and end-to-end testing across banking, insurance, healthcare, and software industries. I excel at turning complex requirements into clear, executable test plans, coordinating testing activities with business stakeholders, and ensuring smooth go-lives through meticulous defect management, data validation, and Production Verification Testing. I’m comfortable working remotely and collaborating via Teams, Jira, Confluence, and TestRail to deliver high-quality software solutions. Throughout my career I’ve led and contributed to testing efforts for multiple large-scale upgrades and integrations, including Pronto upgrades, data transitions, and production deployments. I pride myself on strong communication, proactive problem-solving, and a proven track record of enabling clients and teams to achieve timely, successful releases.

Available to hire

I am a dedicated quality assurance professional with over a decade of hands-on experience in SIT, UAT, and end-to-end testing across banking, insurance, healthcare, and software industries. I excel at turning complex requirements into clear, executable test plans, coordinating testing activities with business stakeholders, and ensuring smooth go-lives through meticulous defect management, data validation, and Production Verification Testing. I’m comfortable working remotely and collaborating via Teams, Jira, Confluence, and TestRail to deliver high-quality software solutions.

Throughout my career I’ve led and contributed to testing efforts for multiple large-scale upgrades and integrations, including Pronto upgrades, data transitions, and production deployments. I pride myself on strong communication, proactive problem-solving, and a proven track record of enabling clients and teams to achieve timely, successful releases.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Quality Assurance Analyst at Henry Schein

March 11, 2025 - April 30, 2026

Assist in SIT testing of Pronto Upgrade from version 720 to version 780; assist in UAT with business UAT testers; general follow-up of ticket retest and follow-up with business in retesting and recording results in Teams; use Confluence for test case/storage and JIRA for tickets.

Quality Analyst at Boardroom Limited

January 3, 2022 - November 29, 2024

Generate and execute test cases using TestRail; SIT end-to-end testing for new enhancements across multiple internal web-based applications; raise and re-test defects; assist client in UAT; perform PVT testing on production data during go-live weekends; data transition testing; mentor new testers; remote work via email/Teams.

Test Analyst (UAT) at Lion Pty Ltd

July 15, 2021 - December 23, 2021

UAT preparation for automation; generate test case matrix from Jira stories; create and maintain Tosca test cases; input test details from Jira or documentation; UAT testing of Apollo and Portal online applications, Concur documentation, SAP interfaces; stage 1 testing of application release; update Jira test cases with results; maintain Tosca; remote work.

Test Analyst at AJG – Gallagher Insurance - Avocado Agency

March 30, 2021 - June 30, 2021

UAT testing of a new Call Centre (Amazon Connect); generate and test automation setup; validate quotes in back-office, update and process quotes to finalisation and policy; support data migration; remote work.

Test Analyst at White Clarke Group

October 9, 2017 - February 1, 2020

UAT, SIT and Regression testing for JAVA and COBOL components; develop End-to-End test cases in Jira; assist client during UAT; SIT testing; regression testing; create test plans and test summary reports; remote work setup.

Test Analyst at Henry Schein / Provet

January 12, 2015 - November 30, 2016

UAT and SIT testing to verify new warehouse software (Paperless) and its integration with Pronto; assist rollout of Dental side of the business using Pronto software across two host systems.