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Hi, I'm GRETCHEL BRIONES, a dedicated and reliable professional seeking an entry-level or support role. I am eager to learn, adapt, and contribute with honesty and consistency. I value responsibility and personal growth, always striving for improvement. With a Bachelor of Arts in English and experience in sales, customer service, and account management across BPO and e-commerce settings, I bring strong communication, problem-solving, and time-management skills. I am ready to bring a positive attitude and a willingness to learn new tools to your team.…Hi, I'm GRETCHEL BRIONES, a dedicated and reliable professional seeking an entry-level or support role. I am eager to learn, adapt, and contribute with honesty and consistency. I value responsibility and personal growth, always striving for improvement. With a Bachelor of Arts in English and experience in sales, customer service, and account management across BPO and e-commerce settings, I bring strong communication, problem-solving, and time-management skills. I am ready to bring a positive attitude and a willingness to learn new tools to your team.

GRETCHEL BRIONES

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Hi, I'm GRETCHEL BRIONES, a dedicated and reliable professional seeking an entry-level or support role. I am eager to learn, adapt, and contribute with honesty and consistency. I value responsibility and personal growth, always striving for improvement. With a Bachelor of Arts in English and experience in sales, customer service, and account management across BPO and e-commerce settings, I bring strong communication, problem-solving, and time-management skills. I am ready to bring a positive attitude and a willingness to learn new tools to your team.…Hi, I'm GRETCHEL BRIONES, a dedicated and reliable professional seeking an entry-level or support role. I am eager to learn, adapt, and contribute with honesty and consistency. I value responsibility and personal growth, always striving for improvement. With a Bachelor of Arts in English and experience in sales, customer service, and account management across BPO and e-commerce settings, I bring strong communication, problem-solving, and time-management skills. I am ready to bring a positive attitude and a willingness to learn new tools to your team.

Available to hire

Hi, I’m GRETCHEL BRIONES, a dedicated and reliable professional seeking an entry-level or support role. I am eager to learn, adapt, and contribute with honesty and consistency. I value responsibility and personal growth, always striving for improvement.

With a Bachelor of Arts in English and experience in sales, customer service, and account management across BPO and e-commerce settings, I bring strong communication, problem-solving, and time-management skills. I am ready to bring a positive attitude and a willingness to learn new tools to your team.

Skills

Microsoft Word

Experience Level

Microsoft Word

Intermediate

Work Experience

Sales Associate at LTS Department Stores

February 17, 2016 - July 16, 2016

Sold retail products, assisted customers with their needs, placed purchase orders when items were out of stock, and organized purchased products on shelves.

Customer Service Representative at Alorica Teleservices

July 15, 2019 - July 27, 2020

Answered calls from drivers and passengers with inquiries or concerns, resolved ride-related issues, and attended to customers’ needs during the service.

Pre-Sales Representative at Sutherland Global Services

September 27, 2021 - November 17, 2022

Called leads for potential clients for different insurances, educated and convinced leads to purchase insurance, and sealed deals with potential clients.

Customer Sales Representative at Ibex Global Solutions

August 11, 2023 - March 26, 2024

Answered calls from customers who wanted to buy airline tickets, attended to inquiries and needs, and resolved concerns; upsold promos or memberships.

Account Executive at Flatworld Solutions

June 5, 2024 - September 9, 2024

Sold plus-size clothes, upsold current purchases, and aimed to hit daily sales quotas.

Customer Email Representative at Transcom Philippines / Robinson’s Delta

November 28, 2024 - July 10, 2025

Responded to patients via email regarding their consultations with virtual doctors; attended to inquiries, preferences, and resolved concerns.