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I am aSenior Quality Engineer with over 10 years of hands-on experience across manual functional testing, regression, automation, API automation, and Salesforce, API, integration, and database testing. I have worked with international clients such as Ando Insurance, Bank of America, and TATA Consultancy Services, and I am passionate about delivering high-quality software and reliable systems. In New Zealand, I aim to contribute by leading testing efforts, mentoring teams, and driving robust testing strategies during migrations and platform upgrades while collaborating closely with stakeholders to ensure successful releases. My goal is to continue growing as a quality engineering leader, leveraging strong technical skills and agile collaboration to deliver value, reduce risk, and improve product quality across complex environments.…I am aSenior Quality Engineer with over 10 years of hands-on experience across manual functional testing, regression, automation, API automation, and Salesforce, API, integration, and database testing. I have worked with international clients such as Ando Insurance, Bank of America, and TATA Consultancy Services, and I am passionate about delivering high-quality software and reliable systems. In New Zealand, I aim to contribute by leading testing efforts, mentoring teams, and driving robust testing strategies during migrations and platform upgrades while collaborating closely with stakeholders to ensure successful releases. My goal is to continue growing as a quality engineering leader, leveraging strong technical skills and agile collaboration to deliver value, reduce risk, and improve product quality across complex environments.

Jayaraman Bala

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I am aSenior Quality Engineer with over 10 years of hands-on experience across manual functional testing, regression, automation, API automation, and Salesforce, API, integration, and database testing. I have worked with international clients such as Ando Insurance, Bank of America, and TATA Consultancy Services, and I am passionate about delivering high-quality software and reliable systems. In New Zealand, I aim to contribute by leading testing efforts, mentoring teams, and driving robust testing strategies during migrations and platform upgrades while collaborating closely with stakeholders to ensure successful releases. My goal is to continue growing as a quality engineering leader, leveraging strong technical skills and agile collaboration to deliver value, reduce risk, and improve product quality across complex environments.…I am aSenior Quality Engineer with over 10 years of hands-on experience across manual functional testing, regression, automation, API automation, and Salesforce, API, integration, and database testing. I have worked with international clients such as Ando Insurance, Bank of America, and TATA Consultancy Services, and I am passionate about delivering high-quality software and reliable systems. In New Zealand, I aim to contribute by leading testing efforts, mentoring teams, and driving robust testing strategies during migrations and platform upgrades while collaborating closely with stakeholders to ensure successful releases. My goal is to continue growing as a quality engineering leader, leveraging strong technical skills and agile collaboration to deliver value, reduce risk, and improve product quality across complex environments.

Available to hire

I am aSenior Quality Engineer with over 10 years of hands-on experience across manual functional testing, regression, automation, API automation, and Salesforce, API, integration, and database testing. I have worked with international clients such as Ando Insurance, Bank of America, and TATA Consultancy Services, and I am passionate about delivering high-quality software and reliable systems. In New Zealand, I aim to contribute by leading testing efforts, mentoring teams, and driving robust testing strategies during migrations and platform upgrades while collaborating closely with stakeholders to ensure successful releases.

My goal is to continue growing as a quality engineering leader, leveraging strong technical skills and agile collaboration to deliver value, reduce risk, and improve product quality across complex environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Test Analyst at Ando Insurance Ltd, Auckland, New Zealand

November 1, 2025 - Present

Developed SIT testing strategy and plans, led a team of functional testers, prepared test data and scripts, and executed regression testing per the Test Plan using TestRail. Performed manual testing with Postman Collections and automated tests using REST Assured. Implemented UI-to-Salesforce backend validation with SOQL & SQL queries. Delivered daily status reports, conducted UAT and Production Validation Testing, and led platform migration testing (Mulesoft, Azure, SSP). Prepared Test Strategy and Plan documents for migration projects and provided effort estimates for migrations and BAU. Worked in an Agile environment and contributed to multiple release cycles. Achievements include successful SSP migration upgrades and kudos for SIT Refresh and platform tickets.

Senior Quality Engineer at BA Continuum India Pvt Ltd, Chennai, India

August 1, 2010 - March 1, 2024

Led SIT Testing strategy, plans, and resource estimation. Directed automation and functional testers, prepared test data and scripts, and executed regression testing. Performed performance testing with LoadRunner, ETL testing with Toad, and API testing from Swagger. Developed UI-to-DB validation automation and wrote MSSQL queries. Contributed to existing automation frameworks (Java, Selenium, Cucumber, WebDriver, TestNG, POM, Git) and implemented a Data-Driven, Page Object Model framework. Produced daily status reports (Allure) and managed UAT closures. Participated in migration testing (Linux, MSSQL Server, Windows Server) and worked across Waterfall & Agile methodologies. Achievements include Silver Award for corporate audit and Gold Award for correcting trade data errors.

IT Analyst & Database Test Lead at TATA Consultancy Services, Chennai, India

November 1, 2007 - August 1, 2010

Played a key role across SDLC phases: requirements analysis, design review, testing, and deployment support. Prepared Test Plans & Strategies, created test data, executed tests, and produced test metrics and summary reports. Delivered daily/weekly status updates to onshore clients, participated in Review Board Meetings, and trained the testing team on applications and database queries. Achievements include recognition as Best Team Player in 2007 and a cash award for delivering a message queue migration project.

Implementation Specialist at Polaris Service Lab Limited, Chennai, India

February 1, 2005 - October 1, 2007

Interacted with Tool Support to understand product capabilities, documented application guides, and provided training for project teams on planning and execution tasks. Supported vendors during tool migration, coordinated with infrastructure teams, and performed post-implementation checks to ensure data integrity. Recognitions included internal accolades for training team members in 2006.