Hi, I'm Kaja Kania. I’m a Polish-born professional based in London with extensive hospitality and customer-service experience, including cafe management and team leadership. I pride myself on delivering warm, efficient service while keeping operations smooth and people-focused. I'm expanding my knowledge in psychology through Open University, starting October 2026, and have completed courses in mental health, counselling, and safeguarding. I’m passionate about applying psychological insight and supportive communication to help individuals thrive in work and everyday life.

Kaja Kania

Hi, I'm Kaja Kania. I’m a Polish-born professional based in London with extensive hospitality and customer-service experience, including cafe management and team leadership. I pride myself on delivering warm, efficient service while keeping operations smooth and people-focused. I'm expanding my knowledge in psychology through Open University, starting October 2026, and have completed courses in mental health, counselling, and safeguarding. I’m passionate about applying psychological insight and supportive communication to help individuals thrive in work and everyday life.

Available to hire

Hi, I’m Kaja Kania. I’m a Polish-born professional based in London with extensive hospitality and customer-service experience, including cafe management and team leadership. I pride myself on delivering warm, efficient service while keeping operations smooth and people-focused.

I’m expanding my knowledge in psychology through Open University, starting October 2026, and have completed courses in mental health, counselling, and safeguarding. I’m passionate about applying psychological insight and supportive communication to help individuals thrive in work and everyday life.

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Experience Level

Intermediate
Beginner

Language

Polish
Fluent
English
Advanced

Work Experience

Customer Service (various roles) at Various
January 1, 2010 - December 31, 2018
Provided hostel reception, barista, waitress, and chef assistant support in hospitality settings.
Manager at The Slade Café
January 1, 2018 - December 31, 2022
Managed café operations, led staff, scheduled shifts, and oversaw customer service.
Assistant at Deja Brew Café
January 1, 2023 - Present
Assisting in daily café operations and customer service.

Education

High School Diploma at Stanisław Wyspiański High School in Warsaw
January 1, 2006 - December 31, 2019
BSc (Honours) Psychology at Open University
October 1, 2026 - April 27, 2026

Qualifications

Level 2 Introduction to Counselling
January 11, 2030 - April 27, 2026
Safeguarding Vulnerable Adults
January 11, 2030 - April 27, 2026
Occupational Therapy Assistant
January 11, 2030 - April 27, 2026
Family Outreach Support Worker Training
January 11, 2030 - April 27, 2026

Industry Experience

Travel & Hospitality, Retail, Education, Professional Services, Other