Katie Browett

Participant at Young Business Dragons

Participated in a competitive business pitching program, developing presentation and entrepreneurial skills.

Volunteer experience in a retail environment, supporting shopfloor operations and customer service.

Shop Floor Volunteer at Swansea

Assisted customers and handled queries, demonstrating excellent communication and customer service skills. Operated the till and handled transactions with accuracy and professionalism. Worked both independently and as part of a team in a busy retail environment.

Shop Floor Volunteer / Sales Assistant / Key Holder at Mountain Warehouse

Volunteer on shop floor (2017–2020) progressing to Sales Assistant and then Key Holder; responsibilities included assisting customers, handling cash and till operations, stock management, maintaining store presentation, and ensuring accurate transactions.