Hello, I’m Sophie Gast, a multilingual Content Manager and CMS Specialist with over a decade of experience in publishing and digital content management across international teams. I’m proficient in uploading, formatting, and optimising content across WordPress, TYPO3, and internal CMS tools, while coordinating multilingual content in up to five languages to ensure editorial consistency and audience engagement. I bring a strong mix of editorial discipline, digital marketing know-how, and CRM-driven thinking to every project. From SEO-friendly content strategy and on-page optimisation to multi-channel campaigns and data-driven performance analysis, I help teams launch compelling content experiences that drive engagement and growth, collaborating closely with marketing, product, and design colleagues to align calendars and workflows.

Sophie Gast

Hello, I’m Sophie Gast, a multilingual Content Manager and CMS Specialist with over a decade of experience in publishing and digital content management across international teams. I’m proficient in uploading, formatting, and optimising content across WordPress, TYPO3, and internal CMS tools, while coordinating multilingual content in up to five languages to ensure editorial consistency and audience engagement. I bring a strong mix of editorial discipline, digital marketing know-how, and CRM-driven thinking to every project. From SEO-friendly content strategy and on-page optimisation to multi-channel campaigns and data-driven performance analysis, I help teams launch compelling content experiences that drive engagement and growth, collaborating closely with marketing, product, and design colleagues to align calendars and workflows.

Available to hire

Hello, I’m Sophie Gast, a multilingual Content Manager and CMS Specialist with over a decade of experience in publishing and digital content management across international teams. I’m proficient in uploading, formatting, and optimising content across WordPress, TYPO3, and internal CMS tools, while coordinating multilingual content in up to five languages to ensure editorial consistency and audience engagement.

I bring a strong mix of editorial discipline, digital marketing know-how, and CRM-driven thinking to every project. From SEO-friendly content strategy and on-page optimisation to multi-channel campaigns and data-driven performance analysis, I help teams launch compelling content experiences that drive engagement and growth, collaborating closely with marketing, product, and design colleagues to align calendars and workflows.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

French
Fluent
English
Advanced
Spanish; Castilian
Intermediate

Work Experience

CRM Specialist at SNCF
January 1, 2017 - January 1, 2019
Led engagement strategy for SNCF Discount Cards and TG V MAX, including one-off and lifecycle emails, SMS, and website content. Managed campaign briefs, execution, and post-campaign analysis; coordinated cross-functional teams (Customer Insights, Customer Service, Legal, IT, Communications, etc.). Conducted competitive analysis to inform strategy and optimize campaigns.
Newsletter Executive at THALYS
January 1, 2014 - January 1, 2016
Managed THALYS newsletter campaigns across four markets. Coordinated schedules and workflows of internal and external stakeholders for campaigns. Handled HTML integration and testing of newsletters within the email marketing platform. Prepared monthly digital performance reports and recommended content strategy improvements.
CRM Specialist at eDreams ODIGEO
January 1, 2019 - January 1, 2020
Developed the digital strategy for eDreams’ new loyalty program across five markets. Designed and executed email campaigns, lifecycle emails, transactional emails, and SMS campaigns. Content creation: emails, website content, notifications, and SMS. Conducted competitive analysis and produced monthly performance reports with action plans.
Digital Marketing Manager at HECTOR KITCHEN
July 1, 2020 - February 1, 2021
Delivered freelance digital marketing support, including SEO, campaigns, and CRM initiatives; designed and implemented lifecycle communications, content, and outreach strategies to drive growth and engagement.
Brand Strategy Support at Monka Spain
January 1, 2021 - May 1, 2021
Supported brand strategy development and go-to-market activities; collaborated on creative briefs and campaign planning.
Marketing Study at CAPRICHO
August 1, 2021 - August 31, 2021
Conducted marketing study and market research; produced insights to inform brand and product strategies.
CRM Strategy & Monthly Newsletters at Biist Pro
February 1, 2022 - May 1, 2022
Led CRM strategy and monthly newsletters; planned and executed email campaigns, lifecycle content, and digital communications.
World Tour (Travel Project)
January 1, 2020 - September 1, 2020
9-month travel project across multiple markets focusing on market research, content creation, and networking. Travel halted in July 2020 due to COVID-19.
Digital Marketing Consultant at DÉCOUVERTES DMC FRANCE
August 1, 2025 - April 1, 2026
Created, integrated, and published multichannel content across CMS and marketing tools (articles, landing pages, social media content); Optimised website content and landing pages to improve engagement and conversion performance; Coordinated between marketing and design teams to ensure consistency across all published content; Designed and executed email marketing campaigns using HubSpot (automated workflows, lead nurturing journeys); Planned and coordinated end-to-end webinar campaigns: invitations, follow-ups, and performance tracking
Email Marketing & Social Ads Specialist at ROSSUM
May 1, 2023 - December 1, 2025
Designed and built HTML email campaigns and automated workflows across the full customer lifecycle; Implemented audience segmentation, personalization strategies, and A/B testing frameworks; Monitored campaign KPIs and delivered actionable performance reports; Planned and optimised paid social campaigns on LinkedIn and Facebook Ads
CMS & CRM Specialist at TALKWALKER
April 1, 2021 - April 1, 2023
Uploaded, integrated, and published multilingual blog content across WordPress CMS in 5 languages (French, English and 3 others), ensuring formatting consistency and editorial quality across all markets; Managed end-to-end content publishing workflow: brief intake, content formatting, HTML integration, internal review, scheduling and go-live; Applied on-page SEO best practices to all published content (keyword integration, meta descriptions, alt text, internal linking); Maintained and improved CMS publishing workflows and content management processes; Coordinated with marketing, product, and content teams to align editorial calendar and publishing schedules; Analyzed content performance and provided actionable insights for editorial optimization
CRM Project Manager at SNCF
January 1, 2017 - January 1, 2019
Led CRM engagement strategy and managed end-to-end campaign execution (briefing to post-campaign analysis); Coordinated cross-functional teams: customer insights, legal, IT, customer service, communications
Newsletter Officer at THALYS
January 1, 2014 - January 1, 2016
Managed multilingual newsletter campaigns across 4 European markets; Built and deployed HTML email templates within marketing automation platforms; Delivered monthly reporting and content strategy recommendations
Internal Communications Assistant at SNCF VOYAGES
January 1, 2013 - January 1, 2014
Managed and published content on internal CMS platform (intranet): content upload, formatting, scheduling, and updates; Administered CMS structure and maintained content organization across the intranet; Created communication materials including newsletters, brochures, flyers, and visual assets; Organized on-site events across French train stations

Education

Master in Marketing Management at ESC La Rochelle, France
January 11, 2030 - June 5, 2026
Erasmus Semester at HAMK University, Finland
January 11, 2030 - June 5, 2026
DUT in Business at IUT d'Angers, France
January 11, 2030 - June 5, 2026
Scientific Baccalaureate at Prytanée National Militaire, La Flèche, France
January 11, 2030 - June 5, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Travel & Hospitality, Professional Services, Retail