Available to hire
Hi, I’m Mariam SY, a Business Administration graduate with 3+ years of experience across digital marketing, email campaigns, social media, customer research, and logistics coordination. I excel at managing outreach pipelines, creating content with Canva, tracking campaign KPIs, and turning market data into actionable insights.
I’m a strong communicator with a client-first mindset who collaborates well across teams. I’m seeking a Marketing or Digital Marketing role in a growth-oriented organization where I can contribute to brand strategy, performance marketing, and customer research.
Experience Level
Language
English
Fluent
Arabic
Intermediate
French
Beginner
Work Experience
Customer Research Analyst at Feedback Market Research
July 1, 2025 - December 1, 2025Conducted 50+ daily outbound customer satisfaction calls and structured surveys, capturing qualitative and quantitative data to support brand and marketing research. Identified and reported recurring customer pain points, directly influencing survey redesign and improving data quality for marketing teams. Maintained accurate CRM records and organized feedback into structured reports for management, ensuring data integrity across all entries. Upheld professional brand voice and communication standards consistently across all client interactions.
Marketing Intern at Runway
September 1, 2024 - November 1, 2024Managed B2B/B2C email outreach to designers and brand partners; tracked open rates, follow-ups, and conversion milestones in campaign spreadsheets. Assisted in social media content scheduling and content calendar management across Instagram and LinkedIn for brand campaigns. Created promotional digital assets and social media graphics using Canva, maintaining brand consistency across outputs. Performed weekly competitor analysis and contributed insights to marketing performance reviews, informing strategy adjustments.
Logistics & Operations Intern at Malickom General Trading LLC
August 1, 2023 - September 1, 2023Coordinated shipment tracking and prepared logistics documentation; digitized manual records to streamline internal data management. Supported cross-departmental communication and produced structured internal reports, improving operational efficiency.
Marketing Research Assistant at Marketing Agency
May 1, 2022 - June 1, 2022Designed and administered primary market surveys; collected and cleaned consumer data, producing insight reports used in campaign strategy briefs. Visualized survey results using MS Excel charts and assisted in presenting findings to the marketing team.
Education
Bachelor of Business Administration at Amity University, Dubai
January 1, 2021 - January 1, 2024ICSE/ISC at Progressive English School, Sharjah
January 1, 2005 - January 1, 2020Qualifications
Industry Experience
Media & Entertainment, Professional Services, Retail, Software & Internet
Experience Level
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