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I'm Katie Louise Monaghan, a Creative Advertising graduate with hands-on experience in customer service and hospitality. I'm passionate about delivering exceptional guest experiences and thrive in fast-paced environments, using my communication skills and eye for detail to help campaigns come alive. My background in storytelling and audience engagement—supported by hands-on roles at Lincolnshire Co-op, Nando's, and Burton Spice—means I bring creativity, collaboration, and a practical mindset to every project, always eager to learn and contribute.…I'm Katie Louise Monaghan, a Creative Advertising graduate with hands-on experience in customer service and hospitality. I'm passionate about delivering exceptional guest experiences and thrive in fast-paced environments, using my communication skills and eye for detail to help campaigns come alive. My background in storytelling and audience engagement—supported by hands-on roles at Lincolnshire Co-op, Nando's, and Burton Spice—means I bring creativity, collaboration, and a practical mindset to every project, always eager to learn and contribute.

Katie Louise Monaghan

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I'm Katie Louise Monaghan, a Creative Advertising graduate with hands-on experience in customer service and hospitality. I'm passionate about delivering exceptional guest experiences and thrive in fast-paced environments, using my communication skills and eye for detail to help campaigns come alive. My background in storytelling and audience engagement—supported by hands-on roles at Lincolnshire Co-op, Nando's, and Burton Spice—means I bring creativity, collaboration, and a practical mindset to every project, always eager to learn and contribute.…I'm Katie Louise Monaghan, a Creative Advertising graduate with hands-on experience in customer service and hospitality. I'm passionate about delivering exceptional guest experiences and thrive in fast-paced environments, using my communication skills and eye for detail to help campaigns come alive. My background in storytelling and audience engagement—supported by hands-on roles at Lincolnshire Co-op, Nando's, and Burton Spice—means I bring creativity, collaboration, and a practical mindset to every project, always eager to learn and contribute.

Available to hire

I’m Katie Louise Monaghan, a Creative Advertising graduate with hands-on experience in customer service and hospitality. I’m passionate about delivering exceptional guest experiences and thrive in fast-paced environments, using my communication skills and eye for detail to help campaigns come alive.

My background in storytelling and audience engagement—supported by hands-on roles at Lincolnshire Co-op, Nando’s, and Burton Spice—means I bring creativity, collaboration, and a practical mindset to every project, always eager to learn and contribute.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

French

Beginner

Work Experience

Customer Service Assistant & Bakery Assistant at Lincolnshire Co-op

July 1, 2025 - Present

Delivered high-quality customer service in a fast-paced retail environment; prepared, cooked and displayed bakery and hot food items following Level 2 Food Safety guidelines; performed temperature checks; maintained hygiene; managed stock, deliveries and waste; operated tills and promoted the Co-op loyalty; supported team across departments.

Nandoca at Nandos

April 1, 2024 - October 1, 2024

Welcomed guests, managed seating and dietary requirements; collaborated with kitchen and front-of-house teams to ensure seamless dining experiences and timely table turnover; maintained hygiene standards and completed handovers; operated till with accurate cash handling; received consistently positive customer feedback.

Front of House Worker at Burton Spice

September 1, 2019 - October 1, 2022

Provided attentive customer service in a high-pressure environment; communicated with colleagues across multiple workstations for efficient operations and stock management; maintained a clean, well-stocked front of house and upheld health and safety standards; opened and closed the shop with prep, cleaning and security procedures.

Work Experience at Lincolnshire Life Magazine

June 1, 2018 - June 1, 2018

Assisted editorial tasks, reviewed and wrote content, photographed local sights and helped with page layouts; conducted a food review for advertising copy; observed and supported the design and production process of a local magazine.