Available to hire
Hello, I’m Matthew Gibson—a Part-time Content Creator and E-commerce Associate with 6+ years of hands-on experience producing short-form and long-form video, managing online product catalogs, and delivering responsive customer support.
I’ve built a reputation for clear communication, fast learning, and end-to-end ownership—from concept and shooting through editing and community engagement. I thrive in small, fast-moving teams and am comfortable juggling multiple roles.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Content Creator (Part-Time) at SPACE, LLC / Gibsonisthename
January 1, 2019 - PresentPlan, film, and edit original videos (shorts & long form); optimize titles, descriptions, tags, and end screens in YouTube Studio. Design engaging thumbnails; A/B test visuals and hooks to lift click-through and watch time. Engage viewers via comments, polls, and community posts; incorporate feedback into content calendar. Track analytics (audience retention, traffic sources, RPM) to refine topics and post cadence. Collaborate with small brands on simple UGC product demos and shout-outs when relevant.
E-commerce Associate at Fly My Mall
January 1, 2024 - PresentBuild and maintain product listings: titles, specs, pricing, photos, and inventory status in the store CMS. Write clear, benefits-driven product copy and FAQs; keep categories/tagging consistent for searchability. Process orders, print shipping labels, and coordinate pickups; handle returns/exchanges and fraud issues. Respond to customer inquiries by email/phone; document interactions and escalate edge cases.
Front Desk Operations / Order Processor at Squisito Pizza & Pasta
January 1, 2022 - December 31, 2024Processed orders, returns, and payments accurately while supporting team operations by coordinating front-desk schedules, monitoring supplies, and communicating with back-office staff.
Dispatch / Office Operations Support at Melrose Trucking and Transportation
January 1, 2019 - December 31, 2022Supported dispatch/office operations: updated schedules, spreadsheets, and filed digital documents. Entered customer/job details accurately, prepared basic invoices and service confirmations. Answered phones and emails; resolved common questions on scheduling, pricing, and service status. Set up workstations and peripherals; performed simple troubleshooting before escalating.
Education
Excel Course at LinkedIn Learning
January 1, 2024 - April 28, 2026High School Diploma at Excel High School
January 11, 2030 - January 1, 2024Qualifications
Industry Experience
Media & Entertainment, Retail, Software & Internet, Professional Services, Education
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
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