Experience in the retail industry for 4 years from junior to management roles & social media industry for 8 years on my own personal platform (as an influencer). I am a self-motivated, creative, adaptable professional with a love for fashion & beauty, management in all sorts, and planning for the desired appeal through my own social and cultural dispositions.…

Keasha McGowan

Experience in the retail industry for 4 years from junior to management roles & social media industry for 8 years on my own personal platform (as an influencer). I am a self-motivated, creative, adaptable professional with a love for fashion & beauty, management in all sorts, and planning for the desired appeal through my own social and cultural dispositions.…

Available to hire

Experience in the retail industry for 4 years from junior to management roles & social media industry for 8 years on my own personal platform (as an influencer).
I am a self-motivated, creative, adaptable professional with a love for fashion & beauty, management in all sorts, and planning for the desired appeal through my own social and cultural dispositions.

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Skills

Experience Level

Language

English
Fluent
Afrikaans
Intermediate

Work Experience

Store Manager at Decjuba
March 1, 2024 - Present
Oversee weekly visual merchandising, lead in-store operations, manage rosters and hiring, drive sales and customer experience, and develop junior leadership in a fast-paced fashion retail environment.
Store Manager at Morphe (Chadstone)
October 1, 2022 - February 28, 2023
Lead store performance through exceptional customer service, sales and operations management, and development of high-performing teams; align store KPIs with brand strategy and financial goals, manage payroll and inventory.
Beauty Advisor at Morphe (Chadstone)
November 1, 2019 - February 29, 2020
Provide product expertise, deliver outstanding customer service, support opening/closing procedures and banking, maintain store standards to meet business objectives and targets.
Key Holder at Morphe (Chadstone)
February 1, 2020 - October 1, 2020
Assisted store management in operations including opening/closing, banking, stock control, and customer service; supported team engagement and daily execution of tasks to meet store targets.
Junior Social Media Coordinator at Keith's Homemade Cakes
June 1, 2019 - October 1, 2019
Develop and curate engaging content for social platforms, including photography and editing; plan campaigns based on client needs and contribute to growing brand presence.
Shop Assistant at Keith's Homemade Cakes
September 1, 2018 - October 1, 2019
Operate cash registers, assist customers with orders and product knowledge, and provide excellent customer service.
Store Manager at Decjuba, Brighton
March 1, 2024 - Present
Lead weekly visual merchandising, implement directives, develop retail assistant leadership, recruit and train staff, manage rosters, stock control, and shipping. Drive sales, monitor KPIs, and maintain brand standards to deliver exceptional customer experiences with support from the Regional Manager. Create a positive, productive team environment and ensure store operations run smoothly and efficiently.
Store Manager at Morphe Chadstone
October 1, 2022 - February 1, 2023
Drives sales to meet or exceed targets and supports the Manager in delivering all store financial objectives. Leads the Morphe retail store through exceptional customer service, sales and operations, with a focus on high-performing teams, profitable growth, and attainment of KPIs including brand expression, engagement, retention, conversion, payroll, and inventory.
Operations Store Manager at Morphe, Melbourne
October 1, 2021 - October 1, 2022
Oversees store operations, scheduling, training, merchandising, and performance management to ensure smooth daily functions and a high standard of customer service.
Beauty Advisor at Morphe Chadstone
November 1, 2019 - February 1, 2020
Provided exceptional customer service, contributed to achieving sales targets, supported store leadership, and maintained product knowledge to drive customer satisfaction and store performance.
Shop Assistant at Morphe Chadstone
September 1, 2018 - October 1, 2019
Supported store team with daily operations, cash handling, merchandising, stock replenishment, and customer service to maintain high store standards.
Junior Social Media Coordinator at Keisha's Homemade Cakes, Brighton
June 1, 2019 - October 1, 2019
Developed and curated engaging content for Instagram, photographed and edited content, posted, and supported marketing strategies across social platforms to grow the brand audience.
Shop Assistant at Keisha's Homemade Cakes, Brighton
September 1, 2018 - October 1, 2019
Operated cash registers, served customers, prepared orders and assisted with day-to-day shop operations to ensure a smooth customer experience.

Education

Bachelor of Media and Communications (Major in Social Media and Marketing) at Swinburne University of Technology
February 1, 2019 - November 1, 2021
International Baccalaureate at Raha International School, Abu Dhabi
November 1, 2015 - May 1, 2018
Bachelor of Media and Communications (Major in Social Media and Marketing) at Swinburne University of Technology, Hawthorn
February 1, 2019 - November 1, 2021
International Baccalaureate at Raha International School, Abu Dhabi
November 1, 2015 - May 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Education, Professional Services, Other

Skills

Experience Level