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I am a driven, outgoing professional who thrives in team environments but can work independently when needed. I value clear communication and building lasting relationships with clients and colleagues, consistently aiming to deliver a positive customer experience that supports the business reputation. I am a quick learner who is eager to upskill and pursue professional development to provide the best service for all clients. I am motivated to apply recent call centre training and health and wellbeing qualifications to a new customer service role, and I am available for an immediate start. In my previous roles I have demonstrated resilience, empathy, and the ability to de-escalate challenging situations while maintaining a friendly, professional demeanor. I bring strong attention to detail, reliability, and a proactive mindset to support teams and clients alike, with a focus on upskilling and contributing to a positive work environment.…I am a driven, outgoing professional who thrives in team environments but can work independently when needed. I value clear communication and building lasting relationships with clients and colleagues, consistently aiming to deliver a positive customer experience that supports the business reputation. I am a quick learner who is eager to upskill and pursue professional development to provide the best service for all clients. I am motivated to apply recent call centre training and health and wellbeing qualifications to a new customer service role, and I am available for an immediate start. In my previous roles I have demonstrated resilience, empathy, and the ability to de-escalate challenging situations while maintaining a friendly, professional demeanor. I bring strong attention to detail, reliability, and a proactive mindset to support teams and clients alike, with a focus on upskilling and contributing to a positive work environment.

Adam Glover

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I am a driven, outgoing professional who thrives in team environments but can work independently when needed. I value clear communication and building lasting relationships with clients and colleagues, consistently aiming to deliver a positive customer experience that supports the business reputation. I am a quick learner who is eager to upskill and pursue professional development to provide the best service for all clients. I am motivated to apply recent call centre training and health and wellbeing qualifications to a new customer service role, and I am available for an immediate start. In my previous roles I have demonstrated resilience, empathy, and the ability to de-escalate challenging situations while maintaining a friendly, professional demeanor. I bring strong attention to detail, reliability, and a proactive mindset to support teams and clients alike, with a focus on upskilling and contributing to a positive work environment.…I am a driven, outgoing professional who thrives in team environments but can work independently when needed. I value clear communication and building lasting relationships with clients and colleagues, consistently aiming to deliver a positive customer experience that supports the business reputation. I am a quick learner who is eager to upskill and pursue professional development to provide the best service for all clients. I am motivated to apply recent call centre training and health and wellbeing qualifications to a new customer service role, and I am available for an immediate start. In my previous roles I have demonstrated resilience, empathy, and the ability to de-escalate challenging situations while maintaining a friendly, professional demeanor. I bring strong attention to detail, reliability, and a proactive mindset to support teams and clients alike, with a focus on upskilling and contributing to a positive work environment.

Available to hire

I am a driven, outgoing professional who thrives in team environments but can work independently when needed. I value clear communication and building lasting relationships with clients and colleagues, consistently aiming to deliver a positive customer experience that supports the business reputation. I am a quick learner who is eager to upskill and pursue professional development to provide the best service for all clients. I am motivated to apply recent call centre training and health and wellbeing qualifications to a new customer service role, and I am available for an immediate start.

In my previous roles I have demonstrated resilience, empathy, and the ability to de-escalate challenging situations while maintaining a friendly, professional demeanor. I bring strong attention to detail, reliability, and a proactive mindset to support teams and clients alike, with a focus on upskilling and contributing to a positive work environment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Service Representative at AA Life Call Centre

January 1, 2012 - December 31, 2015

Delivered inbound and outbound customer service, provided clear product information, resolved complaints, and contributed to team goals. Recognised for effective customer handling, collaboration, and rapid adaptation to new systems and processes.

House Manager at Upper Hutt Housing Trust

January 1, 2019 - December 31, 2020

Motivated tenants to maintain a clean and tidy living environment, identified tenant needs, managed emergency procedures, served as key contact, and ensured adherence to health and safety policies.

Mental Health Support Worker at Emerge Aotearoa

January 1, 2023 - December 31, 2023

Provided care to support clients to gain independence, collaborated with clinical teams, enabled clients to achieve goals, prepared healthy meals, identified client needs, maintained a clean environment, and completed comprehensive notes and handovers.