Hi, I’m Mark Piorkowski. I’m a versatile professional with experience spanning customer support, finance, maintenance, and hospitality. I’m a quick learner who loves collaborating with teams and solving problems to help customers and colleagues succeed. I’m fluent in English and Polish, motivated, and comfortable working in fast-paced environments. I bring a creative edge with digital marketing interests and AV skills, and I enjoy taking on leadership roles to drive results while always staying detail-oriented.

Mark Piorkowski

Hi, I’m Mark Piorkowski. I’m a versatile professional with experience spanning customer support, finance, maintenance, and hospitality. I’m a quick learner who loves collaborating with teams and solving problems to help customers and colleagues succeed. I’m fluent in English and Polish, motivated, and comfortable working in fast-paced environments. I bring a creative edge with digital marketing interests and AV skills, and I enjoy taking on leadership roles to drive results while always staying detail-oriented.

Available to hire

Hi, I’m Mark Piorkowski. I’m a versatile professional with experience spanning customer support, finance, maintenance, and hospitality. I’m a quick learner who loves collaborating with teams and solving problems to help customers and colleagues succeed.

I’m fluent in English and Polish, motivated, and comfortable working in fast-paced environments. I bring a creative edge with digital marketing interests and AV skills, and I enjoy taking on leadership roles to drive results while always staying detail-oriented.

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Experience Level

Intermediate
Intermediate

Language

English
Fluent
Polish
Intermediate

Work Experience

Customer Support Agent at ByBox
May 1, 2023 - Present
Support clients and their employees in collecting items and receiving deliveries from depots and exchanges. Communicate via email and web applications, and when necessary handle inbound/outbound calls to investigate and resolve issues. Maintain close liaison with clients, depots and account managers.
Account Research Specialist at TSYS
November 1, 2018 - August 1, 2019
Worked on behalf of Nationwide in the credit and collections department. FCA-regulated role with inbound, outbound and online communications to assess customers' financial health and help them find solutions.
Customer Service/Sales Agent at SITEL
February 1, 2016 - August 1, 2016
Inbound/outbound customer service for campaigns on behalf of Domestic & General; arranged repairs, upsold warranties, and coordinated product replacements.
Fundraiser/Team Leader at Home Fundraising
November 1, 2014 - February 1, 2016
Fundraiser canvassing door-to-door on behalf of charities; as team leader organized, planned and led a team to meet targets, handling travel, cash and staff guardianship.
Fundraiser/Team Leader at Home Fundraising
January 1, 2017 - April 1, 2017
Fundraiser canvassing for Manchester campaigns; led teams to reach targets, organized travel and cash handling.
Building Maintenance Technician at VINCI via DatumRPO
April 1, 2022 - May 1, 2023
Maintained facilities around hospital grounds, including furniture repair, lighting work, removal/replacement of hazardous materials, ceiling tile restoration and basic plumbing.
Stores Facilities Assistant at VINCI via DatumRPO
April 1, 2022 - May 1, 2023
Maintained stock and oversaw bookings of tools, equipment and parts; cared for facilities and grounds.
Bartender at Lulu Wild
November 1, 2021 - April 1, 2022
Varied bar roles including mixology, waitering and bar backing.
Bartender at Forest Of Arden Marriott Hotels
January 1, 2022 - May 1, 2022
Bartender with duties in serving, waitering and bar backing at events and venues.
Bartender at Manchester Arena
May 1, 2017 - June 1, 2018
Bar/venue staff responsible for serving, bar backing, catering and cash handling.
Bar/General Staff at HAP Recruitment
July 1, 2018 - August 1, 2021
Various hospitality roles at events and venues across the country, including bar service and setup.
Flexible Roles at Indeed Flex
April 1, 2018 - Present
Flexible staffing across hospitality and other industries, undertaking varied roles.

Education

Professional Digital Marketing Diploma at Digital Marketing Institute
January 11, 2030 - April 29, 2026
BA Music Production at British and Irish Institute Of Modern Music
January 11, 2030 - April 29, 2026

Qualifications

BTEC Level 3 Extended Diploma in Music Technology
January 11, 2030 - April 29, 2026
A Level Sociology
January 11, 2030 - April 29, 2026
A Level Philosophy and Ethics
January 11, 2030 - April 29, 2026
GCSE Polish (Spoken Language)
January 11, 2030 - April 29, 2026
GCSE English Language
January 11, 2030 - April 29, 2026
GCSE Mathematics
January 11, 2030 - April 29, 2026
OCR Level 2 National Award in ICT
January 11, 2030 - April 29, 2026

Industry Experience

Healthcare, Travel & Hospitality, Professional Services, Financial Services, Media & Entertainment