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I am a results-driven software testing professional with 15 years of experience across banking, insurance, health care, and financial services. I have deep knowledge of STLC/SDLC and proficiency in Waterfall and Agile. I enjoy solving complex project issues, mentoring teams, and taking ownership of quality outcomes. I am eager to learn new technologies and adapt to dynamic environments to contribute to organizational growth. I am a proactive team player who coordinates cross-functional QA activities, manages defects, and delivers high-quality software. I value clear stakeholder communication and continuous improvement, and I strive to apply my analytical skills and process-oriented mindset to help the employer's needs while growing my own capabilities.…I am a results-driven software testing professional with 15 years of experience across banking, insurance, health care, and financial services. I have deep knowledge of STLC/SDLC and proficiency in Waterfall and Agile. I enjoy solving complex project issues, mentoring teams, and taking ownership of quality outcomes. I am eager to learn new technologies and adapt to dynamic environments to contribute to organizational growth. I am a proactive team player who coordinates cross-functional QA activities, manages defects, and delivers high-quality software. I value clear stakeholder communication and continuous improvement, and I strive to apply my analytical skills and process-oriented mindset to help the employer's needs while growing my own capabilities.

user1645729

QA Engineer, Project Manager, Full Stack Developer, +7

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I am a results-driven software testing professional with 15 years of experience across banking, insurance, health care, and financial services. I have deep knowledge of STLC/SDLC and proficiency in Waterfall and Agile. I enjoy solving complex project issues, mentoring teams, and taking ownership of quality outcomes. I am eager to learn new technologies and adapt to dynamic environments to contribute to organizational growth. I am a proactive team player who coordinates cross-functional QA activities, manages defects, and delivers high-quality software. I value clear stakeholder communication and continuous improvement, and I strive to apply my analytical skills and process-oriented mindset to help the employer's needs while growing my own capabilities.…I am a results-driven software testing professional with 15 years of experience across banking, insurance, health care, and financial services. I have deep knowledge of STLC/SDLC and proficiency in Waterfall and Agile. I enjoy solving complex project issues, mentoring teams, and taking ownership of quality outcomes. I am eager to learn new technologies and adapt to dynamic environments to contribute to organizational growth. I am a proactive team player who coordinates cross-functional QA activities, manages defects, and delivers high-quality software. I value clear stakeholder communication and continuous improvement, and I strive to apply my analytical skills and process-oriented mindset to help the employer's needs while growing my own capabilities.

Available to hire

I am a results-driven software testing professional with 15 years of experience across banking, insurance, health care, and financial services. I have deep knowledge of STLC/SDLC and proficiency in Waterfall and Agile. I enjoy solving complex project issues, mentoring teams, and taking ownership of quality outcomes. I am eager to learn new technologies and adapt to dynamic environments to contribute to organizational growth.

I am a proactive team player who coordinates cross-functional QA activities, manages defects, and delivers high-quality software. I value clear stakeholder communication and continuous improvement, and I strive to apply my analytical skills and process-oriented mindset to help the employer’s needs while growing my own capabilities.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Test Lead / Scrum Master at Qualitykiosk Technologies

August 1, 2025 - Present

Served as Scrum Master and QA delivery lead for a multi-application, multi-vendor ecosystem supporting PHI’s Greenfield health insurance launch. Managed cross-functional QA teams, ensured delivery governance, and collaborated with stakeholders across technology, operations, and customer service domains. Oversaw end-to-end QA across CRM (SimpleCRM), PAS (Policy Administration System), Agent Onboarding Platform, and TCS BaNCS. Supported the Program Manager in tracking Defect Leakage, Test Coverage and defect triage. Presented team-wise status and project-level reports to leadership.

Test Manager at Maveric Systems Ltd

June 1, 2022 - January 31, 2023

Test Manager for Citi NAM QE - Shared Services. Handled multiple Agile projects across Retail and Cards in CRS domain. Responsible for test planning, test exit, defect triage, and cross-team coordination with PMO, BAs, Dev, and Business. Managed testing activities from inception through deployment, including resource planning, access provisioning, and reporting using JIRA and ALM.

Test Lead at Maveric Systems Ltd

May 1, 2023 - June 30, 2023

Offshore/onshore coordination for Dubai Islamic Bank's Transact Transformation Program; defect management, triage, retest coordination, mentoring team, status reporting. Involved in UAT & SIT activities and defect extraction for retesting.

Test Lead & Management at Maveric Systems Ltd

February 1, 2023 - April 30, 2023

BSF – Data Migration Reconciliation Testing (DMRT) for Banque Saudi Fransi; responsibilities included test plan creation, batch planning, mapping validation for COBS-driven data, data reconciliation checks, UAT coordination, defect management, and Jira/ALM usage.

Test Manager at Maveric Systems Ltd

June 1, 2022 - January 31, 2023

CITI NAM QE - Shared Services: Managed more than 5 projects from various streams, including planning, test design, execution, defect triage, coaching, and overall module productivity. Engaged with PMO, BAs, Development, and Business; prepared Test Plan and Test Exit Report; maintained governance and reporting.

Test Analyst at Maveric Systems Ltd

July 1, 2021 - June 30, 2022

Standard Chartered Bank – iCDD-CoE: Performed UAT across KYC components, mentored team on alignment, reported daily progress, and drove defect triage. Worked in Waterfall and Agile with Scrum Framework; prepared UAT test scripts and executed them per timelines.

Test Analyst at Maveric Systems Ltd

October 1, 2020 - December 31, 2020

FAB – Compliance: Prepared testing artifacts (Test Strategy/Plan/Design, Defect Reports, RTM); coordinated with stakeholders; prepared test data; validated SAS AML alerts, and managed defect lifecycle.

Test Analyst at Maveric Systems Ltd

December 1, 2019 - August 31, 2020

SAM8 – Suspicious Activity Monitoring: Led KT, defined testing scope, data validation across source/mid-layer/target, defect tracking, SIT/UAT, and data warehouse testing.

Test Lead at Future Focus Infotech Pvt Ltd

July 1, 2018 - April 30, 2019

CBMS (Client Benefit Management System) & BenefitBridge: Converted requirements into test cases, performed cross-functional testing including data warehousing aspects, and coordinated with automation team for data preparation and test script validation.

Module Lead at Quadrant 4 Software Solutions Pvt Ltd

May 1, 2014 - June 30, 2018

QHIX – Employee Benefits & Enrollment: Gathered requirements, created traceability, led defect triage, and defined test plans and regression packs. Coordinated UAT with clients and delivered test artifacts and user guides.

Sr. Quality Assurance Engineer at Photon Interactive Pvt Ltd

January 1, 2013 - March 31, 2014

Senior QA on multiple client projects (Sage-Web System, VWR Equipment Management, Chatham House Online Archive, bLife Stress Less). Responsibilities included test scenario design, defect triage, daily/weekly status, and test data preparation.

Sr. Test Engineer at IBM India Pvt Ltd

September 1, 2008 - June 30, 2012

Senior testing for migration and banking/insurance applications (AIRR CI, Life400, Polisy, etc.). Administered test processes for large teams; managed defect triage and client communications.

Sr. Software Engineer at Patni Computers Systems Ltd

September 1, 2006 - June 30, 2008

Roles included requirement clarification, test case design, defect management, and weekly status reporting across multiple client projects in banking and healthcare domains.

Test Lead at Qualitykiosk Technologies

August 1, 2025 - Present

Served as Scrum Master and QA delivery lead for a multi-application, multi-vendor ecosystem supporting Prudential’s Greenfield health insurance launch. Oversaw end-to-end QA across CRM (SimpleCRM), PAS (Policy Administration System), Agent Onboarding Platform, and TCS BaNCS. Managed cross-functional QA teams, ensured delivery governance, tracked defect leakage, Test Coverage, and triage; presented team status to leadership and ensured timely delivery.

Test Manager at Maveric Systems Ltd

October 1, 2023 - June 1, 2024

Test Manager for Citi Corp Credit Services (USA) projects within CRS domain. Led multiple Agile streams, prepared Test Plans and Test Exit Reports, coordinated with PMO, BAs, Dev, and Business stakeholders across on-shore/off-shore teams; owned testing activities from inception to deployment; managed JIRA and ALM; conducted defect triage and reporting.

Sr. QA Engineer at Photon Interactive Pvt Ltd

January 1, 2013 - March 31, 2014

Worked with Harland Clarke, VWR, Chatham House, and bLife; test scenario design, defect triage, and weekly/monthly status reporting; data/test data preparation.