I am a passionate IT and web development enthusiast with a solid foundation in computer science. I enjoy creating efficient, user-friendly solutions and providing reliable tech support that helps teams work smoothly. I am proactive about problem-solving and continuous learning, and I’m excited to contribute to mission-driven initiatives that leverage innovative technology to make a positive impact.

Ernest Wanjohi

I am a passionate IT and web development enthusiast with a solid foundation in computer science. I enjoy creating efficient, user-friendly solutions and providing reliable tech support that helps teams work smoothly. I am proactive about problem-solving and continuous learning, and I’m excited to contribute to mission-driven initiatives that leverage innovative technology to make a positive impact.

Available to hire

I am a passionate IT and web development enthusiast with a solid foundation in computer science. I enjoy creating efficient, user-friendly solutions and providing reliable tech support that helps teams work smoothly.

I am proactive about problem-solving and continuous learning, and I’m excited to contribute to mission-driven initiatives that leverage innovative technology to make a positive impact.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

User Support Professional at IAT Buruburu
June 20, 2023 - Present
Provided end-user support for Microsoft Windows and SAP ERP, managed ICT networks, and delivered comprehensive ICT hardware support. Supported SAP Solution Manager and Access Control Systems, enhancing usability and security compliance. Implemented Health, Safety, and Environment protocols, including fire safety and emergency response. Maintained data integrity with fortified security practices.
ICT Technician at Kenya Pipeline Company
January 1, 2022 - Present
Managed ICT service desk operations and provided end-user support for Windows, SAP ERP, ICT networks, and Cisco IP. Delivered comprehensive ICT hardware support, ensuring efficient functioning and rapid resolution of technical issues. Supported SAP environments and security systems to improve usability and compliance. Implemented health and safety protocols and utilized Fortinet for robust network security and data integrity.
Virtual Assistant at ALX
January 1, 2024 - Present
Supported administrative and IT-related tasks, contributing to project coordination, communication, and data handling. Assisted with process optimization and technology-enabled solutions to support missions centered on innovation and efficiency.

Education

Bachelor of Science in Computer Science at Chuka University
January 11, 2030 - May 1, 2026

Qualifications

SAP User Training
January 11, 2030 - May 1, 2026

Industry Experience

Computers & Electronics, Software & Internet, Energy & Utilities