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Hi, I’m Janet R St Lawrence, a versatile technical professional with experience in software engineering, QA, data governance, and program management across telecommunications, insurance, and financial services. I thrive in cross-functional teams and enjoy turning complex requirements into tested, reliable solutions. Over the years I have mastered SQL, Excel, PowerPoint, SharePoint, Visio, and BI tools to deliver actionable insights and governance. I value clear communication, documentation, and training, and I enjoy helping organizations optimize processes and data-driven decision making.…Hi, I’m Janet R St Lawrence, a versatile technical professional with experience in software engineering, QA, data governance, and program management across telecommunications, insurance, and financial services. I thrive in cross-functional teams and enjoy turning complex requirements into tested, reliable solutions. Over the years I have mastered SQL, Excel, PowerPoint, SharePoint, Visio, and BI tools to deliver actionable insights and governance. I value clear communication, documentation, and training, and I enjoy helping organizations optimize processes and data-driven decision making.

Janet R St Lawrence

Programmer, Web Developer, Data Scientist, +2

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Hi, I’m Janet R St Lawrence, a versatile technical professional with experience in software engineering, QA, data governance, and program management across telecommunications, insurance, and financial services. I thrive in cross-functional teams and enjoy turning complex requirements into tested, reliable solutions. Over the years I have mastered SQL, Excel, PowerPoint, SharePoint, Visio, and BI tools to deliver actionable insights and governance. I value clear communication, documentation, and training, and I enjoy helping organizations optimize processes and data-driven decision making.…Hi, I’m Janet R St Lawrence, a versatile technical professional with experience in software engineering, QA, data governance, and program management across telecommunications, insurance, and financial services. I thrive in cross-functional teams and enjoy turning complex requirements into tested, reliable solutions. Over the years I have mastered SQL, Excel, PowerPoint, SharePoint, Visio, and BI tools to deliver actionable insights and governance. I value clear communication, documentation, and training, and I enjoy helping organizations optimize processes and data-driven decision making.

Available to hire

Hi, I’m Janet R St Lawrence, a versatile technical professional with experience in software engineering, QA, data governance, and program management across telecommunications, insurance, and financial services. I thrive in cross-functional teams and enjoy turning complex requirements into tested, reliable solutions.

Over the years I have mastered SQL, Excel, PowerPoint, SharePoint, Visio, and BI tools to deliver actionable insights and governance. I value clear communication, documentation, and training, and I enjoy helping organizations optimize processes and data-driven decision making.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Software Engineer – Seasonal at H&R Block Professional LLC

August 1, 2021 - March 1, 2022

Coded and tested e-file tax changes for state DIY software.

Senior QA Analyst - Seasonal at H&R Block Professional LLC

August 1, 2020 - March 1, 2021

Successfully tested DIY state software in preparation for customer release; learned e-file process and contributed to improved tracking tools.

Software Engineer – Seasonal at H&R Block Professional LLC

August 1, 2022 - March 1, 2023

Coded and tested e-file tax changes for state DIY software.

Tax Specialist - Seasonal at H&R Block Amesbury, MA

December 1, 2015 - April 1, 2018

Completed over 120 tax returns bringing in new customers and revenue; first season revenue exceeded $25,000 and grew each year.

Program Management/Process and Data Governance/Business Analyst at Verizon Enterprise Services

June 1, 2003 - December 1, 2014

Established governance standards and tools (notably SharePoint) for IT; generated Informatics reports; contributed to Release Management; decreased administrative overhead by ~40%; collaborated with IT and business to align governance with proposed IT solutions.

Data Analyst / Business Analyst / Project Manager at Liberty Mutual Insurance

September 1, 1997 - June 1, 2003

Hired to prepare for Y2K; evolved to PM/BA; performed data analysis; defined data and process requirements; documented IT implementation.

Various positions at NYNEX / New England Telephone

September 1, 1972 - March 1, 1997

Held various positions from 1972 to 1997; details available if required.