with 7+ years of experience in manual, automation, and AI-augmented testing across telecom, fintech, and e-commerce domains. Currently working as a Senior UAT Tester & AI Quality Analyst at TELUS, where I lead UAT, API, and LLM output validation for AI-powered features including chatbots, recommendation engines, and virtual assistants. I bring hands-on expertise in Selenium, Postman, JIRA, TestRail, and CI/CD pipelines (Jenkins/Docker), along with specialized skills in prompt engineering QA, bias & fairness testing, and accessibility (WCAG 2.1 AA). I've worked across top-tier organizations including Accenture and Dominion Voting Systems, consistently delivering high-quality, reliable software in Agile environments. ISTQB Certified | Based in Oshawa, ON | Open to remote and contract QA roles.

Sangavi Saravanan

with 7+ years of experience in manual, automation, and AI-augmented testing across telecom, fintech, and e-commerce domains. Currently working as a Senior UAT Tester & AI Quality Analyst at TELUS, where I lead UAT, API, and LLM output validation for AI-powered features including chatbots, recommendation engines, and virtual assistants. I bring hands-on expertise in Selenium, Postman, JIRA, TestRail, and CI/CD pipelines (Jenkins/Docker), along with specialized skills in prompt engineering QA, bias & fairness testing, and accessibility (WCAG 2.1 AA). I've worked across top-tier organizations including Accenture and Dominion Voting Systems, consistently delivering high-quality, reliable software in Agile environments. ISTQB Certified | Based in Oshawa, ON | Open to remote and contract QA roles.

Next availability:
May 22, 2026

with 7+ years of experience in manual, automation, and AI-augmented testing across telecom, fintech, and e-commerce domains. Currently working as a Senior UAT Tester & AI Quality Analyst at TELUS, where I lead UAT, API, and LLM output validation for AI-powered features including chatbots, recommendation engines, and virtual assistants.
I bring hands-on expertise in Selenium, Postman, JIRA, TestRail, and CI/CD pipelines (Jenkins/Docker), along with specialized skills in prompt engineering QA, bias & fairness testing, and accessibility (WCAG 2.1 AA). I’ve worked across top-tier organizations including Accenture and Dominion Voting Systems, consistently delivering high-quality, reliable software in Agile environments.
ISTQB Certified | Based in Oshawa, ON | Open to remote and contract QA roles.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Senior UAT Tester / AI Quality Analyst at Telus
August 1, 2020 - Present
Led UAT, functional, and API testing across web, mobile, and backend services; drove AI-augmented testing with GitHub Copilot and ChatGPT; designed test suites for AI-driven features and edge cases; conducted LLM output quality assessments for chatbots; collaborated with data science on acceptance criteria; implemented prompt engineering QA tests; performed accessibility testing and supported analytics validation; built Selenium regression tests and integrated with CI/CD via Docker and Jenkins; ensured WCAG 2.1 AA compliance.
QA Analyst III at Dominion Voting Systems
July 1, 2019 - August 1, 2020
Owned test planning, maintenance, and execution using TestRail; designed automated test suites in TestComplete and Selenium; maintained lab server infrastructure; conducted hardware testing on election devices; validated data integrity via SQL Server; applied test-to-break approach and clarified requirements with stakeholders; maintained Confluence and JIRA traceability.
QA / UAT Analyst at Retalon
January 1, 2019 - June 1, 2019
Delivered test planning, preparation, and execution for ML/AI-driven retail analytics; validated ML model outputs; established test automation framework and CI/CD integration; managed multiple QA workstreams; defined QA metrics and risk mitigation.
Quality Assurance Analyst at Accenture
September 1, 2014 - December 1, 2017
Bank of America project: executed functional, regression, end-to-end, GUI, acceptance, and smoke testing; developed Selenium WebDriver tests with Java/TestNG; performed SOAP UI testing and SQL data validation; conducted cross-browser and cross-platform testing; participated in daily Scrum and maintained defect status.

Education

Bachelor of Technology, Information Technology at Anna University, India
January 11, 2030 - May 1, 2026
Bachelor of Technology, Information Technology at Anna University, India
January 11, 2030 - May 1, 2026

Qualifications

ISTQB Certified Tester
January 11, 2030 - May 1, 2026
ISTQB Certified Tester
January 11, 2030 - May 1, 2026

Industry Experience

Telecommunications, Software & Internet, Professional Services, Retail, Government, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more