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I am Dawid Lubowicki, an Operations and Social Media Specialist and a Master’s student in International Relations, with 7 years of experience in operational process management, dispute resolution, and ensuring procedural compliance. I graduated from Jagiellonian University with a solid foundation in data processing and market mechanisms, and earned certificates from Yale University (Financial Markets) and IBM (Data Analytics). I continuously expand my competencies in law (Contract Law), technology (Google AI), and finance (Corporate Finance Institute), enabling rigorous compliance in financial operations.…I am Dawid Lubowicki, an Operations and Social Media Specialist and a Master’s student in International Relations, with 7 years of experience in operational process management, dispute resolution, and ensuring procedural compliance. I graduated from Jagiellonian University with a solid foundation in data processing and market mechanisms, and earned certificates from Yale University (Financial Markets) and IBM (Data Analytics). I continuously expand my competencies in law (Contract Law), technology (Google AI), and finance (Corporate Finance Institute), enabling rigorous compliance in financial operations.

Dawid Lubowicki

Social Media Manager, Project Manager, Content Producer, +1

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I am Dawid Lubowicki, an Operations and Social Media Specialist and a Master’s student in International Relations, with 7 years of experience in operational process management, dispute resolution, and ensuring procedural compliance. I graduated from Jagiellonian University with a solid foundation in data processing and market mechanisms, and earned certificates from Yale University (Financial Markets) and IBM (Data Analytics). I continuously expand my competencies in law (Contract Law), technology (Google AI), and finance (Corporate Finance Institute), enabling rigorous compliance in financial operations.…I am Dawid Lubowicki, an Operations and Social Media Specialist and a Master’s student in International Relations, with 7 years of experience in operational process management, dispute resolution, and ensuring procedural compliance. I graduated from Jagiellonian University with a solid foundation in data processing and market mechanisms, and earned certificates from Yale University (Financial Markets) and IBM (Data Analytics). I continuously expand my competencies in law (Contract Law), technology (Google AI), and finance (Corporate Finance Institute), enabling rigorous compliance in financial operations.

Available to hire

I am Dawid Lubowicki, an Operations and Social Media Specialist and a Master’s student in International Relations, with 7 years of experience in operational process management, dispute resolution, and ensuring procedural compliance.

I graduated from Jagiellonian University with a solid foundation in data processing and market mechanisms, and earned certificates from Yale University (Financial Markets) and IBM (Data Analytics). I continuously expand my competencies in law (Contract Law), technology (Google AI), and finance (Corporate Finance Institute), enabling rigorous compliance in financial operations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Polish

Fluent

English

Fluent

Italian

Beginner

Work Experience

Customer Support Specialist at Lukus Trading & Services

August 1, 2018 - December 1, 2020

Dispute resolution: Acting as the first point of contact in transaction disputes on marketplace platforms (AliExpress, Empik), effectively de-escalating conflicts and implementing consumer protection policies, which prevented negative reviews. Order processing: Handling orders and customer inquiries, developing strong organizational habits and attention to detail under time pressure.

Operations and Social Media Specialist at Lukus Trading & Services

January 1, 2021 - Present

Managing the invoice workflow and documentation in AP and Fakturon systems, ensuring the accuracy of accounting records. Vendor and logistics coordination: coordinating cooperation with logistics partners (InPost, DPD, Allegro One, DHL, Orlen Paczka), supervising the forwarding of over 30,000 parcels annually, and resolving transport issues to maintain SLA metrics. Business expansion: Launching and managing sales on new platforms (Empik Marketplace in 2024 and InPost Merchant in 2026). Strategic communication: Creating and executing visual content strategies for social media channels, managing brand image, and building audience engagement.