Editorial Content & Operations Specialist with 10+ years of experience ensuring messaging integrity in high-volume, crossfunctional environments. Specialist in scaling QA processes and engineering editorial workflows that reduce review cycles while maintaining <2% error rates. Expert at distilling complex technical roadmaps into clear, consistent partnerfacing communications.

Alexandria Burgos

Editorial Content & Operations Specialist with 10+ years of experience ensuring messaging integrity in high-volume, crossfunctional environments. Specialist in scaling QA processes and engineering editorial workflows that reduce review cycles while maintaining <2% error rates. Expert at distilling complex technical roadmaps into clear, consistent partnerfacing communications.

Available to hire

Editorial Content &
Operations Specialist with
10+ years of experience
ensuring messaging integrity
in high-volume, crossfunctional environments.
Specialist in scaling QA
processes and engineering
editorial workflows that
reduce review cycles while
maintaining <2% error rates.
Expert at distilling complex
technical roadmaps into
clear, consistent partnerfacing communications.

See more

Language

Spanish; Castilian
Fluent

Work Experience

Editorial Quality & Operations Manager at CRM One
January 1, 2024 - February 1, 2026
Led a remote team of 3 to direct editorial quality across high-stakes digital and print deliverables, achieving 98%+ accuracy. Engineered a standardized editorial process deck that reduced review cycles from 5 to 3, cutting turnaround times by 45% and ensuring GTM readiness for new initiatives. Partnered with Project Management leads to resolve systemic bottlenecks; implemented standardized feedback loops to stabilize output and ensure messaging consistency. Authored and implemented brand-specific style guides, distilling complex product capabilities into clear narratives for global audiences. Leveraged AI-assisted tools to scale quality checks and production cycles while maintaining rigorous human editorial oversight.
Senior Quality Lead, Formerly Known As at Formerly Known As
January 1, 2022 - January 1, 2024
Partner-Facing Communications: Managed high-volume workstreams for enterprise accounts, serving as the final gatekeeper for B2B marketing collateral to ensure 100% messaging clarity. Internal Onboarding: Created internal standardization guides used to train and calibrate cross-functional staff on complex brand voices and regulatory requirements. Strategic Proposals: Directed the editorial quality of complex technical RFPs and proposals, contributing to the onboarding of 8 new enterprise clients.
Brand & Community Strategist at Entrepreneurial Experience
January 1, 2019 - January 1, 2021
Omnichannel Growth: Built and scaled a niche brand from concept to execution, identifying market opportunities and growing a community of 10K+ followers on Instagram. Content Lifecycle Management: Executed an end-to-end content strategy across YouTube, TikTok, and Instagram, utilizing customer engagement data to inform product improvements.
Quality Assurance Specialist at Rauxa
April 1, 2016 - January 1, 2022
Brand Governance: Acted as the final gatekeeper for thousands of global marketing assets, ensuring total brand compliance and messaging accuracy for Pharma and Telecom clients. Scalability: Created and maintained 'source of truth' style guides that streamlined cross-functional production and supported high-volume launch plans.

Education

Bachelor of Arts, Broadcast Journalism at California State University, Fullerton
January 1, 2010 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Life Sciences, Professional Services, Healthcare, Telecommunications