Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm PRATHAM PATEL, a Software Engineer focused on building production-ready full-stack applications using the MERN stack. I have strong experience in fintech and insurance domains, delivering complex CRM platforms, claims management systems, and AI-powered chatbots, with a track record of designing RESTful APIs and integrating third-party services like OpenAI and WhatsApp. I enjoy working with Docker, Redis, and microservices to build scalable, high-performance solutions. I thrive at turning ideas into reliable software that enhances customer experiences and drives business efficiency.…Hi, I'm PRATHAM PATEL, a Software Engineer focused on building production-ready full-stack applications using the MERN stack. I have strong experience in fintech and insurance domains, delivering complex CRM platforms, claims management systems, and AI-powered chatbots, with a track record of designing RESTful APIs and integrating third-party services like OpenAI and WhatsApp. I enjoy working with Docker, Redis, and microservices to build scalable, high-performance solutions. I thrive at turning ideas into reliable software that enhances customer experiences and drives business efficiency.

PRATHAM PATEL

Full Stack Developer, Web Developer, Back-End Developer, +2





Hi, I'm PRATHAM PATEL, a Software Engineer focused on building production-ready full-stack applications using the MERN stack. I have strong experience in fintech and insurance domains, delivering complex CRM platforms, claims management systems, and AI-powered chatbots, with a track record of designing RESTful APIs and integrating third-party services like OpenAI and WhatsApp. I enjoy working with Docker, Redis, and microservices to build scalable, high-performance solutions. I thrive at turning ideas into reliable software that enhances customer experiences and drives business efficiency.…Hi, I'm PRATHAM PATEL, a Software Engineer focused on building production-ready full-stack applications using the MERN stack. I have strong experience in fintech and insurance domains, delivering complex CRM platforms, claims management systems, and AI-powered chatbots, with a track record of designing RESTful APIs and integrating third-party services like OpenAI and WhatsApp. I enjoy working with Docker, Redis, and microservices to build scalable, high-performance solutions. I thrive at turning ideas into reliable software that enhances customer experiences and drives business efficiency.

Available to hire

Hi, I’m PRATHAM PATEL, a Software Engineer focused on building production-ready full-stack applications using the MERN stack. I have strong experience in fintech and insurance domains, delivering complex CRM platforms, claims management systems, and AI-powered chatbots, with a track record of designing RESTful APIs and integrating third-party services like OpenAI and WhatsApp.

I enjoy working with Docker, Redis, and microservices to build scalable, high-performance solutions. I thrive at turning ideas into reliable software that enhances customer experiences and drives business efficiency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Work Experience

Software Engineer Intern at OPASH SOFTWARE

February 1, 2025 - July 1, 2025

Contributed to the Methaq Motor Insurance Digital CRM Platform by developing backend services and RESTful APIs using Node.js and Express.js to support motor insurance proposal creation and policy generation workflows. Built dynamic views and UI integration. Implemented complex premium calculation logic based on insurance rules, vehicle specifications, policy parameters, and applicable discounts. Integrated OCR-based document verification to extract and validate customer and vehicle data from uploaded documents. Worked on third-party API integrations and secure payment gateway integrations for premium payment and transaction processing. Reduced API response times by 20% through query optimization and Redis caching, ensuring stability for 1,000+ daily users. Built responsive dashboards using React.js and Tailwind CSS to visualize policy status and proposal workflows. Created dynamic, multi-step forms with real-time validation to streamline the premium calculation and document upload work

Software Engineer at OPASH SOFTWARE

August 1, 2025 - Present

Contributed to Methaq AI-Chat Bot and Methaq Motor Insurance Claims Management CRM projects. Built backend services to support a real-time AI-powered customer support chatbot integrated with WhatsApp and web chat interfaces. Implemented AI-powered automated responses using OpenAI APIs to handle common customer queries when human agents were unavailable. Built a role-based chat management system for agents, supervisors, and administrators, with features such as chat pinning, archiving, and automated email notifications for unresolved queries. Developed chat history storage and retrieval for better tracking and support operations. Contributed to the Motor Insurance Claims Management CRM with workflows for claim registration, validation, settlement, recovery, and financial reconciliation across multiple departments. Implemented modules for At-Fault, Not-At-Fault, Comprehensive, and Third-Party recovery, Total Loss, Repair Management, Cash Settlement, and Third-Party Property Damage. Built