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I'm a product designer specializing in scalable, user-centered solutions for complex systems. I design for design systems, portals, and operational platforms with a strong focus on accessibility, usability, and delivering practical, implementable experiences. I bridge business, design, and engineering to create consistent experiences that improve efficiency across products. I collaborate with cross-functional teams to translate policy and user needs into solid design solutions, continuously iterating to improve usability and impact in government, education, fintech, and SaaS contexts.…I'm a product designer specializing in scalable, user-centered solutions for complex systems. I design for design systems, portals, and operational platforms with a strong focus on accessibility, usability, and delivering practical, implementable experiences. I bridge business, design, and engineering to create consistent experiences that improve efficiency across products. I collaborate with cross-functional teams to translate policy and user needs into solid design solutions, continuously iterating to improve usability and impact in government, education, fintech, and SaaS contexts.

Mahzad Chavoshi

Product Designer, Designer, UI Designer, +2

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I'm a product designer specializing in scalable, user-centered solutions for complex systems. I design for design systems, portals, and operational platforms with a strong focus on accessibility, usability, and delivering practical, implementable experiences. I bridge business, design, and engineering to create consistent experiences that improve efficiency across products. I collaborate with cross-functional teams to translate policy and user needs into solid design solutions, continuously iterating to improve usability and impact in government, education, fintech, and SaaS contexts.…I'm a product designer specializing in scalable, user-centered solutions for complex systems. I design for design systems, portals, and operational platforms with a strong focus on accessibility, usability, and delivering practical, implementable experiences. I bridge business, design, and engineering to create consistent experiences that improve efficiency across products. I collaborate with cross-functional teams to translate policy and user needs into solid design solutions, continuously iterating to improve usability and impact in government, education, fintech, and SaaS contexts.

Available to hire

I’m a product designer specializing in scalable, user-centered solutions for complex systems. I design for design systems, portals, and operational platforms with a strong focus on accessibility, usability, and delivering practical, implementable experiences. I bridge business, design, and engineering to create consistent experiences that improve efficiency across products.

I collaborate with cross-functional teams to translate policy and user needs into solid design solutions, continuously iterating to improve usability and impact in government, education, fintech, and SaaS contexts.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Product Designer at Court Service Victoria (VCAT)

May 1, 2023 - Present

Designed end-to-end user journeys for case management and service request platforms; translated policy, business, and user requirements into practical and efficient design solutions; collaborated with developers, analysts, architects, and stakeholders in multidisciplinary teams; simplified complex requests and workflow processes under tight delivery timelines; contributed to accessible designs aligned with public sector standards; created scalable, reusable design patterns and established a template-based form design system; established a new brand identity (RDRV) under VCAT; developed website components and evaluated designs for accessibility, usability, and alignment with an atomic design system; improved digital workflows for Residential Tenancies and other case management services; supported delivery, testing, and iteration to ensure design intent and usability.

UI/UX Designer at Folktale

February 1, 2023 - April 30, 2023

Designed onboarding experiences to improve activation and engagement across web and portal platforms; built scalable UI libraries, created responsive designs, conducted heuristic evaluations, and led usability testing with iterative enhancements; improved onboarding flow to increase activation and reduce time-to-value.

UI/UX Designer at Unhedged

July 1, 2022 - September 30, 2022

Redesigned end-to-end investing experience across iOS and Android; simplified complex financial interactions; enhanced usability, trust signals, and workflow performance; integrated contextual educational guidance and optimized user flows to increase clarity and conversion.

Product Designer at Star Group Company

July 1, 2019 - December 31, 2021

As a product designer at a software development company, I worked on projects across e-commerce, retail, and marketplaces. Responsibilities included improving information architecture, adding features, enhancing the checkout process, conducting user research for the health sector, and creating design systems.

Digital Designer & Web Manager at School of Visual Arts

March 1, 2014 - November 30, 2020

Managed and maintained institutional web platforms, collaborated with developers to implement UI designs using modern web standards and CMS platforms, optimized usability and accessibility, monitored site performance and engagement metrics, led digital branding and campaigns across web and online channels, and mentored students in digital design tools and front-end fundamentals.

Web Development Engineer and Data Analyst at Radsystem

January 1, 2009 - December 31, 2014

Contributed to the development and optimization of the company website, supported digital marketing initiatives through web enhancements and data-driven insights, managed ERP-integrated web systems, ensured CRM and internal management systems operated efficiently, and provided data analysis and reporting to support decision-making.