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I’m a results-driven Business Development, Sales & Customer Success professional with 7+ years of experience across SaaS, Cloud, and EdTech, focused on growing revenue through end-to-end client engagement and strategic partnerships. I’ve delivered hundreds of product demos, built strong partner networks, and led customer-success initiatives across Europe, the Middle East, and Africa. Based in the Netherlands and comfortable with remote-first environments, I collaborate cross-functionally to drive value from prospecting to retention and expansion, while continuously optimizing CRM and outbound campaigns to improve pipeline quality and lead engagement.…I’m a results-driven Business Development, Sales & Customer Success professional with 7+ years of experience across SaaS, Cloud, and EdTech, focused on growing revenue through end-to-end client engagement and strategic partnerships. I’ve delivered hundreds of product demos, built strong partner networks, and led customer-success initiatives across Europe, the Middle East, and Africa. Based in the Netherlands and comfortable with remote-first environments, I collaborate cross-functionally to drive value from prospecting to retention and expansion, while continuously optimizing CRM and outbound campaigns to improve pipeline quality and lead engagement.

Chaima Amor

Designer, Brand Designer, Product Designer, +2

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I’m a results-driven Business Development, Sales & Customer Success professional with 7+ years of experience across SaaS, Cloud, and EdTech, focused on growing revenue through end-to-end client engagement and strategic partnerships. I’ve delivered hundreds of product demos, built strong partner networks, and led customer-success initiatives across Europe, the Middle East, and Africa. Based in the Netherlands and comfortable with remote-first environments, I collaborate cross-functionally to drive value from prospecting to retention and expansion, while continuously optimizing CRM and outbound campaigns to improve pipeline quality and lead engagement.…I’m a results-driven Business Development, Sales & Customer Success professional with 7+ years of experience across SaaS, Cloud, and EdTech, focused on growing revenue through end-to-end client engagement and strategic partnerships. I’ve delivered hundreds of product demos, built strong partner networks, and led customer-success initiatives across Europe, the Middle East, and Africa. Based in the Netherlands and comfortable with remote-first environments, I collaborate cross-functionally to drive value from prospecting to retention and expansion, while continuously optimizing CRM and outbound campaigns to improve pipeline quality and lead engagement.

Available to hire

I’m a results-driven Business Development, Sales & Customer Success professional with 7+ years of experience across SaaS, Cloud, and EdTech, focused on growing revenue through end-to-end client engagement and strategic partnerships. I’ve delivered hundreds of product demos, built strong partner networks, and led customer-success initiatives across Europe, the Middle East, and Africa.

Based in the Netherlands and comfortable with remote-first environments, I collaborate cross-functionally to drive value from prospecting to retention and expansion, while continuously optimizing CRM and outbound campaigns to improve pipeline quality and lead engagement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

French

Fluent

English

Fluent

Arabic

Fluent

Dutch

Beginner

Work Experience

International Business Coordinator – Business Development & Customer Success at IMTLazarus

October 1, 2022 - January 1, 2026

Managed full sales cycle: prospecting, demos, onboarding, and account management for France & Middle East markets. Owned and expanded multiple partner and customer accounts, increasing partner network by 30%. Executed outbound campaigns and CRM optimization workflows, improving pipeline quality and lead engagement by 25%. Delivered 100+ product demos and resolved customer/account requests independently. Represented company at international EdTech events (BETT, GESS, ISTE), generating qualified leads and commercial opportunities.

Cloud Business Development Representative at Devoteam G Cloud

June 1, 2021 - March 1, 2023

Generated 150+ qualified leads and identified 50+ enterprise opportunities within Google Cloud ecosystem. Drove pipeline development contributing to ~25% revenue impact through lead qualification and sales support activities. Collaborated closely with sales teams to progress deals and support B2B cloud expansion initiatives.

International Business Development Coordinator at Grupo Prodensa

June 1, 2018 - March 1, 2020

Identified and developed 10+ business opportunities across EU and Middle East markets. Supported export sales cycles including commercial documentation and client coordination. Contributed to business expansion initiatives within international trade and B2B development activities.