I'm a Product Designer with 6+ years of experience driving measurable business outcomes through scalable interface systems and data-informed design decisions. I specialize in optimizing conversion, engagement, and retention across enterprise and customer-facing platforms. I excel in design systems, experimentation frameworks, and AI-assisted workflows to accelerate product innovation, collaborating with cross-functional teams to deliver accessible, high-impact experiences aligned with user behavior and business objectives.

Susmita Jamdade

I'm a Product Designer with 6+ years of experience driving measurable business outcomes through scalable interface systems and data-informed design decisions. I specialize in optimizing conversion, engagement, and retention across enterprise and customer-facing platforms. I excel in design systems, experimentation frameworks, and AI-assisted workflows to accelerate product innovation, collaborating with cross-functional teams to deliver accessible, high-impact experiences aligned with user behavior and business objectives.

Available to hire

I’m a Product Designer with 6+ years of experience driving measurable business outcomes through scalable interface systems and data-informed design decisions. I specialize in optimizing conversion, engagement, and retention across enterprise and customer-facing platforms.

I excel in design systems, experimentation frameworks, and AI-assisted workflows to accelerate product innovation, collaborating with cross-functional teams to deliver accessible, high-impact experiences aligned with user behavior and business objectives.

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Language

English
Fluent

Work Experience

Product Designer at Kroger
July 1, 2025 - Present
Led a product redesign initiative translating ambiguous requirements into scalable interface ecosystems, elevating task completion rates by 34% and reducing checkout drop-offs in high-traffic funnels. Architected and governed an enterprise-grade design system, accelerating delivery velocity by 41% and ensuring consistent UI patterns across multi-platform environments. Partnered with product managers and data teams to analyze behavioral insights and drive experience improvements, increasing engagement by 29% and strengthening retention through targeted experimentation and iterative validation.
Product Design Intern at SynchNeuro
May 1, 2024 - December 1, 2024
Owned end-to-end design of healthcare interfaces, translating complex clinical workflows into scalable interaction systems, reducing navigation complexity across patient intake and provider tools, improving task efficiency by 26%. Led product design decisions independently from concept through validation, increasing feature adoption by 24% while aligning interfaces with accessibility standards and optimizing usability across critical clinical workflows.
Design Architect at Mandviwala Qutub and Associates
February 1, 2021 - May 1, 2023
Defined enterprise-level experience architecture frameworks translating complex business requirements into scalable interaction models, improving requirement accuracy by 36% and enabling consistent design standards across multi-product platforms. Re-architected legacy applications by standardizing UI patterns and components, achieving 33% growth in satisfaction and improving system scalability. Established governance models for design systems and validation workflows, reducing approval cycles by 38% and aligning product, engineering, and business stakeholders.
UI/UX Designer at Citus Infotech
May 1, 2018 - January 1, 2021
Developed user-focused web interfaces improving usability by 30% while aligning with accessibility standards and refining visual hierarchy across multiple applications. Delivered wireframes and high-fidelity prototypes to improve cross-functional communication and reduce implementation errors, accelerating delivery timelines.

Education

Master of Science in Human-Computer Interaction Design at Indiana University Bloomington
August 1, 2023 - May 1, 2025
Bachelor of Architecture at University of Mumbai
June 1, 2014 - October 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Healthcare, Professional Services, Retail, Education