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Hi, I’m Katherine Zhang, a UX/Product Designer with a background in Informatics. I enjoy shaping intuitive, accessible digital experiences by combining user research, information architecture, and high-fidelity prototyping. My work spans healthcare platforms, education tech, and enterprise tools, and I love collaborating with cross-functional teams to balance usability with governance and business goals. I’m passionate about learning, experimenting with new tools, and turning insights into clear design decisions. I’ve designed for startups and large teams, across desktop and mobile, from discovery through delivery, and I’m excited to continue creating solutions that help people use technology more easily.…Hi, I’m Katherine Zhang, a UX/Product Designer with a background in Informatics. I enjoy shaping intuitive, accessible digital experiences by combining user research, information architecture, and high-fidelity prototyping. My work spans healthcare platforms, education tech, and enterprise tools, and I love collaborating with cross-functional teams to balance usability with governance and business goals. I’m passionate about learning, experimenting with new tools, and turning insights into clear design decisions. I’ve designed for startups and large teams, across desktop and mobile, from discovery through delivery, and I’m excited to continue creating solutions that help people use technology more easily.

Katherine Zhang

UX Designer, Product Designer, Web Designer, +2

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Hi, I’m Katherine Zhang, a UX/Product Designer with a background in Informatics. I enjoy shaping intuitive, accessible digital experiences by combining user research, information architecture, and high-fidelity prototyping. My work spans healthcare platforms, education tech, and enterprise tools, and I love collaborating with cross-functional teams to balance usability with governance and business goals. I’m passionate about learning, experimenting with new tools, and turning insights into clear design decisions. I’ve designed for startups and large teams, across desktop and mobile, from discovery through delivery, and I’m excited to continue creating solutions that help people use technology more easily.…Hi, I’m Katherine Zhang, a UX/Product Designer with a background in Informatics. I enjoy shaping intuitive, accessible digital experiences by combining user research, information architecture, and high-fidelity prototyping. My work spans healthcare platforms, education tech, and enterprise tools, and I love collaborating with cross-functional teams to balance usability with governance and business goals. I’m passionate about learning, experimenting with new tools, and turning insights into clear design decisions. I’ve designed for startups and large teams, across desktop and mobile, from discovery through delivery, and I’m excited to continue creating solutions that help people use technology more easily.

Available to hire

Hi, I’m Katherine Zhang, a UX/Product Designer with a background in Informatics. I enjoy shaping intuitive, accessible digital experiences by combining user research, information architecture, and high-fidelity prototyping. My work spans healthcare platforms, education tech, and enterprise tools, and I love collaborating with cross-functional teams to balance usability with governance and business goals.

I’m passionate about learning, experimenting with new tools, and turning insights into clear design decisions. I’ve designed for startups and large teams, across desktop and mobile, from discovery through delivery, and I’m excited to continue creating solutions that help people use technology more easily.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

UI/UX Design Intern – Future Experience Team at New Capec Electronics Co.

June 1, 2024 - July 1, 2024

Designed a next-gen payment app prototype with biometric login and personalized onboarding, creating 15+ high-fidelity screens and reducing task time by 23% in usability testing. Reimagined a legacy B2B portal, reducing visual load time by 35% and improving accessibility to WCAG 2.1 standards. Delivered a North Star demo that influenced three strategic workstreams and future UX direction. Collaborated with PMs and cross-functional teams to reduce iteration cycles by 20% and accelerate sign-off.

UX Design Intern (Program-based) – Microsoft Teams at Microsoft

July 1, 2024 - August 1, 2024

Led a UX redesign for Microsoft Teams across desktop and mobile, improving navigation between chat, calendar, and files and reducing perceived transition lag by 40% in usability testing. Conducted research using behavioral logs, heatmaps, and session recordings; identified 4 key usability friction points that shaped redesign priorities. Analyzed usage logs and Excel data to uncover drivers of user drop-off and task abandonment in daily workflows. Presented high-fidelity mockups to cross-functional stakeholders and refined designs based on feedback.

UX Researcher & Product Designer at AltaMed

August 1, 2025 - December 1, 2025

Designed an internal data platform for AltaMed’s Data & Analytics team, streamlining dashboard discovery and report access to support more efficient healthcare operations. Conducted stakeholder interviews and workflow analysis to identify pain points in data access, reporting, and permissions. Created wireframes, information architecture, and interaction flows to improve clarity, scalability, and role-based access. Presented recommendations and iterated with 5+ stakeholders to balance usability, governance, and operational constraints.

UX/Product Design Lead at Virtual Healthcare Portal for Rural Washington

March 1, 2025 - June 1, 2025

Led the design of an AI-powered virtual healthcare portal for rural Washington, improving access to care for underserved older adults through a more accessible and supportive digital experience. Researched healthcare access barriers in Adams County through policy review, interviews, and persona development. Designed a patient portal and provider dashboard with intuitive layouts, large touch targets, and a humanized chatbot. Validated early concepts with synthetic data and feedback from 6+ UW Medicine researchers and healthcare professionals, while proposing nonprofit and B2B go-to-market strategies informed by HIPAA, policy, and provider workflow constraints.