I am a motivated and confident individual with a positive, forward-thinking mindset and have developed effective communication skills. Experienced across various roles through student employment such as customer service, homeware, and fashion retail, along with food and beverage environments, with a proven ability to build strong relationships with customers and colleagues. I thrive in team-focused settings and continually practice a supportive, reliable, and proactive approach, in professional and social situations. I am proudly from South Wales, with a strong interest in sharing and connecting with others through local culture and history.

Jess Hughes

I am a motivated and confident individual with a positive, forward-thinking mindset and have developed effective communication skills. Experienced across various roles through student employment such as customer service, homeware, and fashion retail, along with food and beverage environments, with a proven ability to build strong relationships with customers and colleagues. I thrive in team-focused settings and continually practice a supportive, reliable, and proactive approach, in professional and social situations. I am proudly from South Wales, with a strong interest in sharing and connecting with others through local culture and history.

Available to hire

I am a motivated and confident individual with a positive, forward-thinking mindset and have developed effective communication skills. Experienced across various roles through student employment such as customer service, homeware, and fashion retail, along with food and beverage environments, with a proven ability to build strong relationships with customers and colleagues. I thrive in team-focused settings and continually practice a supportive, reliable, and proactive approach, in professional and social situations.

I am proudly from South Wales, with a strong interest in sharing and connecting with others through local culture and history.

See more

Language

English
Fluent

Work Experience

Food and Beverage – Outdoor Vending Cast Member at Disney World, Walt Disney World Resort (Florida)
June 1, 2025 - August 1, 2025
Participated in a three-month summer work programme at Walt Disney World, working full-time within the Food and Beverage team at outdoor vending locations including the high-volume Fantasmic! Theater. Responsibilities included serving food items, guiding guests with directions and enquiries, and consistently delivering Disney’s high guest service standards to create positive experiences and magical moments.
Office Admin and Practical Support at ICSNET (Family business)
January 1, 2020 - Present
General office administration including filing, phone call and message taking, data entry and practical IT installations. Gained experience in customer service over the phone and in person, and strengthened organisation and time management skills.
Sales Associate at Matalan
January 1, 2022 - January 1, 2022
Worked with women’s, men’s and children’s clothing alongside home and travel apparel; organised merchandise, advised customers, completed orders at the checkout and handled online parcel service.
Sales Associate at TK Maxx
January 1, 2023 - January 1, 2024
Merchandising and stock management of apparel, assisted customers at tills, and led the Bath and Beauty section; helped colleagues and encouraged purchases by understanding product ranges and benefits.
Bar Tender and Waitress at Revolution
January 1, 2023 - January 1, 2025
Worked in a fast-paced bar and restaurant, taking orders, operating tills, preparing beverages, and coordinating food service to maintain high service standards during peak periods.
Part Time Marketing Support at EM&F
January 1, 2023 - January 1, 2025
Supported a local business transfer agency with marketing and sales administration; applied creative writing and literature skills to enhance sales pitches and customer experience, delivering improvements recognized by the business owner.

Education

BA English Literature and Creative Writing at Bath Spa University
January 1, 2023 - May 5, 2026
A Levels (including Welsh Baccalaureate) at Coleg Gwent
January 1, 2021 - January 1, 2023
GCSEs (including Welsh Baccalaureate) at Islwyn High School
January 1, 2016 - January 1, 2021

Qualifications

Welsh Baccalaureate
January 11, 2030 - May 5, 2026

Industry Experience

Retail, Professional Services, Education, Media & Entertainment, Travel & Hospitality