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Hi, I’m Ethan Johnson. I’m a motivated and personable professional with a strong background in customer service, brand representation, and client engagement. I’ve delivered high-quality service experiences, built lasting client relationships, and upheld brand standards through effective communication and product expertise. I’m known for excellent interpersonal skills, collaboration, and a commitment to continuous learning.…Hi, I’m Ethan Johnson. I’m a motivated and personable professional with a strong background in customer service, brand representation, and client engagement. I’ve delivered high-quality service experiences, built lasting client relationships, and upheld brand standards through effective communication and product expertise. I’m known for excellent interpersonal skills, collaboration, and a commitment to continuous learning.

Ethan Johnson

Brand Strategist, Marketing Strategist, Content Creator, +2

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Hi, I’m Ethan Johnson. I’m a motivated and personable professional with a strong background in customer service, brand representation, and client engagement. I’ve delivered high-quality service experiences, built lasting client relationships, and upheld brand standards through effective communication and product expertise. I’m known for excellent interpersonal skills, collaboration, and a commitment to continuous learning.…Hi, I’m Ethan Johnson. I’m a motivated and personable professional with a strong background in customer service, brand representation, and client engagement. I’ve delivered high-quality service experiences, built lasting client relationships, and upheld brand standards through effective communication and product expertise. I’m known for excellent interpersonal skills, collaboration, and a commitment to continuous learning.

Available to hire

Hi, I’m Ethan Johnson. I’m a motivated and personable professional with a strong background in customer service, brand representation, and client engagement.

I’ve delivered high-quality service experiences, built lasting client relationships, and upheld brand standards through effective communication and product expertise. I’m known for excellent interpersonal skills, collaboration, and a commitment to continuous learning.

Skills

Branding

Brand Identity

Photo

Experience Level

Branding

Expert

Brand Identity

Intermediate

Photo

Intermediate

Work Experience

Senior Process Associate (Customer Service) at Genpact

November 1, 2025 - April 1, 2026

Resolved client inquiries and disputes via phone and email, including crypto-related issues. Investigated and resolved cases, updated records, and identified workflow improvements to streamline processes and boost client satisfaction. Maintained accurate data entry for transactions, payments, and claims.

Host at Earl's Kitchen + Bar

September 1, 2025 - Present

Greeted and seated guests, delivering a welcoming first impression. Managed reservations via OpenTable to optimize seating and reduce wait times. Handled calls, reservations, and take-out orders. Resolved guest concerns promptly to maintain service quality.

Personal Shopper / Curbside Runner at H-E-B

June 1, 2023 - October 1, 2025

Prepared curbside orders with strong attention to detail and timely delivery. Built customer trust through personalized service and efficient order fulfillment.

Multimedia & Client Relations Intern at KACHE Jewelry

February 1, 2025 - May 1, 2025

Supported client communication across email and social platforms. Assisted with content creation and product photography. Conducted competitor and market research to inform branding and marketing efforts.

Team Member at Chick-fil-A

February 1, 2021 - May 1, 2021

Provided fast, friendly guest service, processed transactions, and supported drive-thru operations.