Hi, I’m Vanessa—detail-oriented and proactive with a passion for event coordination, marketing outreach, and stakeholder engagement. I thrive in fast-paced environments and enjoy turning ideas into tangible results. My background spans coordinating events, managing social content, and supporting day-to-day operations across education, non-profit, and retail sectors. I love building connections, solving problems, and delivering high-quality work that aligns with organizational goals.

Vanessa Chang

Hi, I’m Vanessa—detail-oriented and proactive with a passion for event coordination, marketing outreach, and stakeholder engagement. I thrive in fast-paced environments and enjoy turning ideas into tangible results. My background spans coordinating events, managing social content, and supporting day-to-day operations across education, non-profit, and retail sectors. I love building connections, solving problems, and delivering high-quality work that aligns with organizational goals.

Available to hire

Hi, I’m Vanessa—detail-oriented and proactive with a passion for event coordination, marketing outreach, and stakeholder engagement. I thrive in fast-paced environments and enjoy turning ideas into tangible results.

My background spans coordinating events, managing social content, and supporting day-to-day operations across education, non-profit, and retail sectors. I love building connections, solving problems, and delivering high-quality work that aligns with organizational goals.

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Language

English
Fluent

Work Experience

Sales & Marketing Associate at Black ball Canada
February 1, 2026 - Present
Secured placement in 2 new Save-On-Foods locations within the Vancouver market, expanding retail distribution and brand visibility. Executed in-store product demos achieving ~70% conversion rate, turning sampling traffic into paying customers. Generated record-high daily sales of 144 cups during a single demo activation, demonstrating strong on-site sales and customer engagement. Produced and managed social media content, including Instagram Reels reaching 8,100+ views, increasing brand awareness and digital engagement.
Club President at Mandarin International- Student Christian Fellowship
September 1, 2024 - June 1, 2025
Led and coordinated a multicultural student organization supporting Mandarin-speaking international students through weekly gatherings, mentorship, and community events. Planned and facilitated meetings, discussions, and faith-based activities, fostering an inclusive and welcoming environment for new and returning members. Managed executive team responsibilities, including task delegation, scheduling, and cross-team communication to ensure smooth club operations.
Mandarin Interpreter at Kelly Services Canada, Ltd
August 1, 2024 - February 1, 2025
Facilitated real-time Mandarin-English interpretation to support clear communication in meetings, appointments, and professional interactions. Accurately conveyed meaning, tone, and cultural context to avoid miscommunication and maintain mutual understanding. Assisted non-English speakers in accessing essential services by bridging language and cultural barriers.
Digital Project Management Intern at GLOCA Foundation of Canada
September 1, 2024 - December 1, 2024
Tracked project milestones and communication using Trello and CRM-like systems to ensure timely execution. Reduced delays by 15% through proactive follow-ups and risk identification. Coordinated cross-functional communication across stakeholders and team members.
Marketing Intern at Fantuan Delivery
May 1, 2023 - September 1, 2023
Supported the Marketing Manager in launching regional initiatives, contributing to a 15% increase in new user acquisition. Coordinated student ambassador programs, seasonal discounts, and in-app offers, helping drive over 2,000 redemptions from local campaigns. Managed social media content and event marketing, resulting in a 25% growth in engagement and higher visibility for partner restaurants. Conducted market research and competitor analysis, producing insights that guided adjustments to promotional strategies and improved campaign performance. Built and maintained relationships with restaurant partners, facilitating co-branded promotions and enhancing their digital presence on the Fantuan platform.
Medical Office Assistant at Laurel Medical Clinic
June 1, 2020 - September 1, 2022
Served as the first point of contact for patients and visitors, providing professional and friendly service. Maintained cleanliness and organization, restocked supplies to support daily clinic operations. Supported the clinic’s transition from paper-based filing to a computerized records system, maintaining 100% accuracy in documentation and contributing to faster record retrieval and stronger privacy compliance.
Event Coordinator & Creative Producer at Golden Heart Awards Gala – Orchid Club
November 1, 2025 - November 30, 2025
Developed the event schedule and coordinated the full program flow. Ideated and planned interactive games to engage participants. Designed décor themes and prepared all event props. Edited event videos and music for presentations and performances. Managed technical operations, including video playback, music control, and lighting setup.

Education

Honours Bachelor of Arts in Digital Enterprise Management at University of Toronto
September 1, 2022 - June 1, 2025
Google Digital Marketing & E-commerce Certificate at Google
December 1, 2025 - May 7, 2026

Qualifications

National Certificate on Level C Technician for Food Baking-Pastry and Cake
August 1, 2017 - May 7, 2026
Food Safe Level 1 Certificate
March 1, 2026 - May 7, 2026
Food Safe Level 1 Certificate
March 1, 2026 - May 7, 2026
Google Digital Marketing & E-commerce Certificate
December 1, 2025 - May 7, 2026
National Certificate on Level C Technician for Food Baking-Pastry and Cake
August 1, 2017 - May 7, 2026

Industry Experience

Retail, Professional Services, Media & Entertainment, Healthcare, Non-Profit Organization, Education

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