I am a Marketing & Content Strategy professional with extensive experience in social media management, content creation, and ad campaigns across diverse industries. I have led cross-functional teams, managed end-to-end campaigns, and built strong client relationships to drive brand visibility and measurable ROI.…

Jenny Makela

I am a Marketing & Content Strategy professional with extensive experience in social media management, content creation, and ad campaigns across diverse industries. I have led cross-functional teams, managed end-to-end campaigns, and built strong client relationships to drive brand visibility and measurable ROI.…

Available to hire

I am a Marketing & Content Strategy professional with extensive experience in social media management, content creation, and ad campaigns across diverse industries.

I have led cross-functional teams, managed end-to-end campaigns, and built strong client relationships to drive brand visibility and measurable ROI.

See more

Skills

Experience Level

Language

English
Advanced
Finnish
Fluent

Work Experience

Content Specialist & Marketing Manager at Wanna do Marketing Oy
October 1, 2021 - August 1, 2025
Led end-to-end campaigns, managed content creation and social media strategy for diverse clients; developed strategic marketing plans focused on brand visibility and ROI; coordinated cross-functional teams with designers and developers; provided reporting and client relations.
Freelance Marketing Assistant & Coordinator at Self-Employed
January 1, 2021 - October 1, 2021
Provided digital marketing support including social media management, website content updates, and multimedia content creation (photo/video); developed and implemented marketing campaigns; supported operational tasks and client engagement.
Team Supervisor at Teleperformance Finland Oy
April 1, 2019 - August 1, 2020
Supervised a 15-agent team; provided coaching, performance reviews, and strategies to improve service quality; fostered collaboration and efficiency; ensured high-level service delivery.
Customer Service Agent at Teleperformance Finland Oy
November 1, 2016 - April 1, 2019
Delivered customer support; responded to inquiries; developed problem-solving and customer relations skills; contributed to service improvements.
Marketing Manager at Wanna do Marketing Oy
October 1, 2021 - August 1, 2025
Managed social media strategy, content creation, and advertising campaigns for clients in diverse industries. Served as a Marketing Manager for select clients, handling end-to-end campaign management, reporting, and client relations. Led cross-functional project teams, ensuring timely delivery of campaigns and projects in collaboration with designers and developers. Developed strategic marketing plans focused on brand visibility, audience engagement, and measurable ROI.

Education

Bachelor’s Degree in Lifelong Learning and Education at University of Tampere
January 11, 2030 - January 1, 2026
Master’s Degree in Lifelong Learning and Education at University of Tampere
January 11, 2030 - January 1, 2028
Vocational Qualification in Hotel and Tourism, Tourism Service Specialist at Kouvola Adult Education Institute (KSAO)
January 11, 2030 - January 1, 2016
Vocational Qualification in Business, Digital Marketing at Tampere Adult Education Centre
January 11, 2030 - January 1, 2021
Bachelor's degree in Lifelong Learning and Education at University of Tampere
January 11, 2030 - January 1, 2026
Master's degree in Lifelong Learning and Education at University of Tampere
January 11, 2030 - January 1, 2028
Vocational Qualification in Hotel and Tourism, Tourism Service Specialist at Kouvola Adult Education Institute (KSAO)
January 11, 2030 - January 1, 2021
Vocational Qualification in Business at Kouvola Adult Education Institute (KSAO)
January 11, 2030 - January 1, 2016

Qualifications

Vocational Qualification in Hotel and Tourism, Tourism Service Specialist
January 11, 2030 - January 1, 2021
Vocational Qualification in Business
January 11, 2030 - January 1, 2016

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education

Skills

Experience Level