I'm Hassan Shaikh, a QA Engineer and Test Automation Specialist with 9+ years of experience delivering software quality across telecoms, fintech, e-commerce, and SaaS environments. I design automation frameworks from scratch, integrate test suites into CI/CD pipelines, and drive measurable defect reduction across enterprise-scale systems. Proficient in Selenium, WebDriverIO, Cypress, Robot Framework, and API testing with Postman and REST Assured, with strong programming ability in C#, Java, JavaScript, and Python. I enjoy collaborating in Agile/Scrum and BDD environments, mentoring teams, and applying QA governance to large-scale enterprise systems. My career highlights include establishing QA functions from scratch, deploying organization-wide automation across multiple teams, and building AI-powered tools to streamline test planning and traceability.

Hassan Shaikh

I'm Hassan Shaikh, a QA Engineer and Test Automation Specialist with 9+ years of experience delivering software quality across telecoms, fintech, e-commerce, and SaaS environments. I design automation frameworks from scratch, integrate test suites into CI/CD pipelines, and drive measurable defect reduction across enterprise-scale systems. Proficient in Selenium, WebDriverIO, Cypress, Robot Framework, and API testing with Postman and REST Assured, with strong programming ability in C#, Java, JavaScript, and Python. I enjoy collaborating in Agile/Scrum and BDD environments, mentoring teams, and applying QA governance to large-scale enterprise systems. My career highlights include establishing QA functions from scratch, deploying organization-wide automation across multiple teams, and building AI-powered tools to streamline test planning and traceability.

Available to hire

I’m Hassan Shaikh, a QA Engineer and Test Automation Specialist with 9+ years of experience delivering software quality across telecoms, fintech, e-commerce, and SaaS environments. I design automation frameworks from scratch, integrate test suites into CI/CD pipelines, and drive measurable defect reduction across enterprise-scale systems. Proficient in Selenium, WebDriverIO, Cypress, Robot Framework, and API testing with Postman and REST Assured, with strong programming ability in C#, Java, JavaScript, and Python.

I enjoy collaborating in Agile/Scrum and BDD environments, mentoring teams, and applying QA governance to large-scale enterprise systems. My career highlights include establishing QA functions from scratch, deploying organization-wide automation across multiple teams, and building AI-powered tools to streamline test planning and traceability.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Senior QA Engineer at British Telecom (BT)
July 1, 2022 - April 1, 2026
Led tribe-wide quality engineering across 15+ teams, embedding QA early in the SDLC and advocating a collaborative, quality-focused culture. Designed and rolled out an organisation-wide test automation framework (WebDriverIO, Axios, Cucumber/Gherkin) with reusable step definitions to enable scalable end-to-end testing. Built a Playwright (TypeScript) framework with Page Object Model to maintainable, extensible test suites. Introduced Pact.io contract testing for microservices and custom Postman automation for Kafka queue testing; migrated API tests to BlazeMeter for uptime visibility and alerting. Rolled out a Kafka test framework in Rest Assured (Java) and built a scalable JMeter suite for API load testing. Mentored QA engineers and led automation workshops. Developed an AI-powered workflow to auto-generate X-Ray test cases from Jira tickets and link them to JUnit tests, dramatically reducing manual planning time. Participated in AI tooling discussions to optimize coding assistance; l
QA Engineer at Rezolve Ltd
March 1, 2022 - July 1, 2022
Expanded Python Robot Framework suite by ~30%, introducing BDD conventions and migrating 182 legacy Postman tests. Standardised X-Ray documentation practices, coached junior QA engineers, and uncovered critical edge cases in payment processing flows prior to release.
QA Engineer at Waracle Ltd
August 1, 2021 - March 1, 2022
Delivered API automation and security-focused testing for an enterprise SaaS platform. Extended Postman suite with JavaScript data-driven testing, increased API test coverage by 45%, identified a critical authorisation bypass vulnerability before production. Built Rest Assured framework in Java, maintained ~200 WebDriverIO UI tests, and reduced test maintenance overhead by 30% through Postman variable refactoring.
QA Engineer at Rockar Tech Ltd
March 1, 2021 - August 1, 2021
Built and stabilised automation processes for automotive e-commerce platform. Extended Java Selenium framework with Gmail API integration, reduced flaky test failures by 50% via a custom retry module and locator strategy, produced a technical framework evaluation report covering Cypress, Karate, and Protractor for engineering leadership.
QA Engineer at BlueVenn Ltd
March 1, 2020 - March 1, 2021
Established QA function from scratch as sole QA for a newly acquired business unit. Built C# Selenium regression suite covering ~150 scenarios using Page Object Model, extended automation with FTP/ETL and CSV validation functionality, implemented quality gates and defect triage sessions to manage release risk.
QA Analyst at Reed Online
September 1, 2018 - January 1, 2020
Supported faster releases by accelerating sprint ticket testing. Gained early exposure to C# Selenium framework, taking first steps into automation testing by leaning on experienced QAs. Pioneered exploratory testing sessions by defining mission statements and running focussed exploratory test sessions with QAs across the business.
QA Analyst at CureMyPhone
April 1, 2017 - September 1, 2018
Manual testing of desktop application and SQL DB.
QA Analyst at PhixHut
January 1, 2016 - April 1, 2017
Manual testing of desktop app with SQL DB.
Project Support at Ealing Council
July 1, 2011 - January 1, 2016
Facilitating UAT sessions for new web rollout.

Education

BSc Computer Science at Westminster University
January 11, 2030 - January 1, 2015

Qualifications

ISTQB Certified Tester Foundation
January 11, 2030 - May 7, 2026
CompTIA Network+
January 11, 2030 - May 7, 2026

Industry Experience

Telecommunications, Financial Services, Software & Internet, Retail, Professional Services