Detail-oriented and results-driven professional with experience in social media management, lead generation, and CRM management. I have worked with platforms such as HubSpot, Odoo, and GoHighLevel to manage leads, organize client data, track communication, and maintain efficient workflows. My experience includes outreach through email, SMS, and social media, as well as creating communication templates and follow-up systems to improve engagement and response rates. I am skilled at keeping databases organized, identifying inactive leads, and ensuring client information remains accurate and up to date. I also have experience working in fast-paced, structured environments through my apprenticeship at the Ethiopia Commodity Exchange, where accuracy, organization, and attention to detail were essential. I’m highly organized, quick to adapt to new systems, and comfortable working independently in remote environments. My focus is always on improving efficiency, maintaining strong client communication, and supporting smooth business operations.

Detail-oriented and results-driven professional with experience in social media management, lead generation, and CRM management. I have worked with platforms such as HubSpot, Odoo, and GoHighLevel to manage leads, organize client data, track communication, and maintain efficient workflows. My experience includes outreach through email, SMS, and social media, as well as creating communication templates and follow-up systems to improve engagement and response rates. I am skilled at keeping databases organized, identifying inactive leads, and ensuring client information remains accurate and up to date. I also have experience working in fast-paced, structured environments through my apprenticeship at the Ethiopia Commodity Exchange, where accuracy, organization, and attention to detail were essential. I’m highly organized, quick to adapt to new systems, and comfortable working independently in remote environments. My focus is always on improving efficiency, maintaining strong client communication, and supporting smooth business operations.

Available to hire

Detail-oriented and results-driven professional with experience in social media management, lead generation, and CRM management. I have worked with platforms such as HubSpot, Odoo, and GoHighLevel to manage leads, organize client data, track communication, and maintain efficient workflows.

My experience includes outreach through email, SMS, and social media, as well as creating communication templates and follow-up systems to improve engagement and response rates. I am skilled at keeping databases organized, identifying inactive leads, and ensuring client information remains accurate and up to date.

I also have experience working in fast-paced, structured environments through my apprenticeship at the Ethiopia Commodity Exchange, where accuracy, organization, and attention to detail were essential.

I’m highly organized, quick to adapt to new systems, and comfortable working independently in remote environments. My focus is always on improving efficiency, maintaining strong client communication, and supporting smooth business operations.

See more

Language

English
Fluent

Work Experience

Social Media Marketer & Lead Manager at Hiwot Digitals
January 1, 2024 - Present
Generated and managed leads through social media platforms and outreach campaigns. Collected, organized, and maintained client data using CRM systems (HubSpot, GoHighLevel, Odoo). Tracked communication, follow-ups, and client status within CRM pipelines. Identified inactive or unresponsive leads and updated records to maintain a clean database. Improved efficiency by organizing client information for easier access and follow-up.
CRM & Lead Management (Freelance / Personal Projects) at Freelance / Personal Projects
January 1, 2026 - Present
Managed and updated client records across multiple CRM platforms. Ensured data accuracy, removed duplicates, and maintained organized pipelines. Supported outreach and follow-up processes through structured data tracking.
Apprentice at Ethiopia Commodity Exchange
June 1, 2025 - August 31, 2025
Worked with structured data and reports requiring high levels of accuracy. Maintained attention to detail in handling time-sensitive information. Assisted in organizing and reviewing data for consistency and reliability.

Education

B.A. in Economics at Addis Ababa University
January 11, 2030 - July 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment