Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Ridwan Suman, a Senior Business Analyst with over 6 years of experience driving requirements elicitation, process improvement, and Agile delivery across fintech, insurance, and education. I translate complex business needs into actionable BRDs, FRDs, and user stories that align cross-functional stakeholders and accelerate solution delivery. I excel in stakeholder management, As-Is/To-Be process mapping, gap analysis, and coordinating UAT, traceability, and release readiness. I’m technically fluent in SQL, Postman, Swagger, Azure DevOps, and Jira, with hands-on experience building C# automation frameworks that bridge BA and QA teams.…Hi, I’m Ridwan Suman, a Senior Business Analyst with over 6 years of experience driving requirements elicitation, process improvement, and Agile delivery across fintech, insurance, and education. I translate complex business needs into actionable BRDs, FRDs, and user stories that align cross-functional stakeholders and accelerate solution delivery. I excel in stakeholder management, As-Is/To-Be process mapping, gap analysis, and coordinating UAT, traceability, and release readiness. I’m technically fluent in SQL, Postman, Swagger, Azure DevOps, and Jira, with hands-on experience building C# automation frameworks that bridge BA and QA teams.

Ridwan Suman

Data Analyst, UX Designer, UI Designer, +2





Hi, I’m Ridwan Suman, a Senior Business Analyst with over 6 years of experience driving requirements elicitation, process improvement, and Agile delivery across fintech, insurance, and education. I translate complex business needs into actionable BRDs, FRDs, and user stories that align cross-functional stakeholders and accelerate solution delivery. I excel in stakeholder management, As-Is/To-Be process mapping, gap analysis, and coordinating UAT, traceability, and release readiness. I’m technically fluent in SQL, Postman, Swagger, Azure DevOps, and Jira, with hands-on experience building C# automation frameworks that bridge BA and QA teams.…Hi, I’m Ridwan Suman, a Senior Business Analyst with over 6 years of experience driving requirements elicitation, process improvement, and Agile delivery across fintech, insurance, and education. I translate complex business needs into actionable BRDs, FRDs, and user stories that align cross-functional stakeholders and accelerate solution delivery. I excel in stakeholder management, As-Is/To-Be process mapping, gap analysis, and coordinating UAT, traceability, and release readiness. I’m technically fluent in SQL, Postman, Swagger, Azure DevOps, and Jira, with hands-on experience building C# automation frameworks that bridge BA and QA teams.

Available to hire

Hi, I’m Ridwan Suman, a Senior Business Analyst with over 6 years of experience driving requirements elicitation, process improvement, and Agile delivery across fintech, insurance, and education. I translate complex business needs into actionable BRDs, FRDs, and user stories that align cross-functional stakeholders and accelerate solution delivery.

I excel in stakeholder management, As-Is/To-Be process mapping, gap analysis, and coordinating UAT, traceability, and release readiness. I’m technically fluent in SQL, Postman, Swagger, Azure DevOps, and Jira, with hands-on experience building C# automation frameworks that bridge BA and QA teams.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Senior Business Analyst at Orion Advisor Technologies

September 1, 2021 - Present

Led end-to-end requirements discovery for 10+ advisor platform enhancements per release cycle, facilitating stakeholder workshops across product, engineering, compliance, and QA to define scope, business rules, and acceptance criteria — reducing rework loops and improving sprint velocity.

Business Analyst / Product Owner at Farmers Insurance

July 1, 2020 - September 1, 2021

Gathered and documented business and functional requirements for policy administration platforms, customer portals, and mobile insurance applications serving millions of policyholders, translating business needs into BRDs, FRDs, use cases, and data mapping artifacts.

Business Analyst at Education Alliance

June 1, 2019 - July 1, 2020

Elicited and documented requirements for student management, enrollment, scheduling, and attendance platforms, translating stakeholder needs into user stories, acceptance criteria, and functional process flows.