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I am a focused QA / Test Engineer with 9+ years in IT, delivering automation strategies and end-to-end validation for AI-driven applications, cloud CX platforms, and CRM systems. I partner with developers, product managers, and QA teams to improve release readiness, build CI/CD test pipelines, and translate quality requirements into reliable automated checks across API, UI, and integration flows, while mentoring peers to raise the overall quality bar.…I am a focused QA / Test Engineer with 9+ years in IT, delivering automation strategies and end-to-end validation for AI-driven applications, cloud CX platforms, and CRM systems. I partner with developers, product managers, and QA teams to improve release readiness, build CI/CD test pipelines, and translate quality requirements into reliable automated checks across API, UI, and integration flows, while mentoring peers to raise the overall quality bar.

Chaithra Kodical

QA Engineer, Web Developer, Full Stack Developer, +3

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I am a focused QA / Test Engineer with 9+ years in IT, delivering automation strategies and end-to-end validation for AI-driven applications, cloud CX platforms, and CRM systems. I partner with developers, product managers, and QA teams to improve release readiness, build CI/CD test pipelines, and translate quality requirements into reliable automated checks across API, UI, and integration flows, while mentoring peers to raise the overall quality bar.…I am a focused QA / Test Engineer with 9+ years in IT, delivering automation strategies and end-to-end validation for AI-driven applications, cloud CX platforms, and CRM systems. I partner with developers, product managers, and QA teams to improve release readiness, build CI/CD test pipelines, and translate quality requirements into reliable automated checks across API, UI, and integration flows, while mentoring peers to raise the overall quality bar.

Available to hire

I am a focused QA / Test Engineer with 9+ years in IT, delivering automation strategies and end-to-end validation for AI-driven applications, cloud CX platforms, and CRM systems.

I partner with developers, product managers, and QA teams to improve release readiness, build CI/CD test pipelines, and translate quality requirements into reliable automated checks across API, UI, and integration flows, while mentoring peers to raise the overall quality bar.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Kannada

Advanced

Dutch

Beginner

Work Experience

Software Tester at QuandaGo

April 1, 2022 - Present

Reviewed application architecture and design, analyzed system behavior and failure modes; collaborated with engineers to identify edge cases and quality risks; built and maintained automated integration, API, UI, and end-to-end regression coverage using Playwright, Testcafe, Python, Docker, and GitLab; implemented CI/CD test execution pipelines and quality gates; led regression planning and defect analysis; mentored team members and contributed to automation best practices; automated load and performance checks with k6; improved regression stability and release confidence.

Quality Analyst at Manthan Software

March 1, 2018 - July 31, 2019

Analyzed, automated and tested online questionnaires; designed data-driven tests for survey validation; managed multiple concurrent studies; collaborated with Survey Programmers to ensure logic, usability, and data quality; oversaw live surveys, implemented changes, and handled data exports.

Survey Programmer at Borderless Access Pvt. Ltd.

August 1, 2019 - December 31, 2021

Analyzed and programmed online questionnaires for market research; planned and managed project resources; prepared query logs, clarified client requirements, participated in kickoff calls; handled survey programming, data exports, and changes.

ITO Service Delivery Consultant at HPE / DXC Technology

August 1, 2016 - February 28, 2018

Implemented SLA governance; monitored P1/P2 tickets with <5 minutes SLA; ensured proper escalation and handoffs; maintained case documentation; coordinated with service providers; supported AVAYA CM servers; delivered reports within SLA.

ITO Service Delivery Consultant at HPE (DXC Technology)

August 1, 2016 - February 1, 2018

Implemented SLA monitoring and ticket handling (P1/P2) for clients; escalations and handoffs managed to ensure timely resolution; supported AVAYA CM servers and coordinated with service providers; contributed to service desk improvements and reporting; projects included Avaya and Wolken Service Desk with exposure to Jira, Confluence, AWS, and Citrix.

Sr. QA / Test Engineer at QuandaGo

April 1, 2022 - Present

Reviewed application architecture and design; analyzed system behavior and failure modes; collaborated with engineers to identify edge cases and quality risks early. Defined automation strategy with product managers; built and maintained automated integration, API, UI, and end-to-end regression coverage using Playwright, TestCafe, Python, Docker, and GitLab; automated load/performance checks with k6; implemented CI/CD test execution pipelines; co-developed automation best practices and mentored teammates. Reported quality status and release risks, enabling earlier issue detection and improved delivery confidence.