Senior QA Engineer at ONE TECH STOP VIETNAM

Senior QA Engineer and QA Process Owner responsible for leading QA within an Agile team (size 10-20). Defined and tracked quality metrics across product and process levels; designed end-to-end testing strategy (manual and automation) and test patterns; performed manual testing across Unit, Integration, and System levels (Functional and Non-functional) with flexible black-box/white-box/gray-box approaches. Executed API and database testing (PostgreSQL/MongoDB), collaborated with product and business to clarify requirements and ensure they are clear, testable, and actionable; supported product demos and guided clients in using delivered features. Built and maintained CI/CD pipelines (GitHub Actions) for automated tests; mentored team members in Cypress/Playwright. Led AI-driven testing initiatives (AI agents for test case generation and automation scripts) and promoted TDD/BDD practices across squads. Worked with large-scale data integration systems and third-party platforms (e.g., SAP,