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I am a QA Engineer with over 10 years of experience delivering quality for enterprise-scale web applications. I specialize in automation frameworks, API testing, and CI/CD across distributed systems. I also apply AI-assisted approaches to test case generation, automation, and defect analysis. I have a proven track record of reducing defect leakage, accelerating release cycles, and driving quality improvements within Agile teams.…I am a QA Engineer with over 10 years of experience delivering quality for enterprise-scale web applications. I specialize in automation frameworks, API testing, and CI/CD across distributed systems. I also apply AI-assisted approaches to test case generation, automation, and defect analysis. I have a proven track record of reducing defect leakage, accelerating release cycles, and driving quality improvements within Agile teams.

Nikhil Thomas

QA Engineer, Full Stack Developer, Front-End Developer, +3

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I am a QA Engineer with over 10 years of experience delivering quality for enterprise-scale web applications. I specialize in automation frameworks, API testing, and CI/CD across distributed systems. I also apply AI-assisted approaches to test case generation, automation, and defect analysis. I have a proven track record of reducing defect leakage, accelerating release cycles, and driving quality improvements within Agile teams.…I am a QA Engineer with over 10 years of experience delivering quality for enterprise-scale web applications. I specialize in automation frameworks, API testing, and CI/CD across distributed systems. I also apply AI-assisted approaches to test case generation, automation, and defect analysis. I have a proven track record of reducing defect leakage, accelerating release cycles, and driving quality improvements within Agile teams.

Available to hire

I am a QA Engineer with over 10 years of experience delivering quality for enterprise-scale web applications. I specialize in automation frameworks, API testing, and CI/CD across distributed systems.

I also apply AI-assisted approaches to test case generation, automation, and defect analysis. I have a proven track record of reducing defect leakage, accelerating release cycles, and driving quality improvements within Agile teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Software QA Engineer at 8x8 Inc.

January 1, 2022 - Present

Owned QA strategy for the Admin Portal supporting 10,000+ users; delivered 60%+ test coverage across releases. Validated secure authentication across 8x8 using Okta, Azure AD, or SAML-compliant providers. Reduced manual regression by developing Selenium automation scripts (JavaScript/Cucumber) integrated into Jenkins CI/CD pipelines. Designed manual test plans for complex SSO workflows and edge cases beyond automation scope. Migrated framework from Selenium to Playwright for faster, more reliable executions. Led WCAG 2.1 accessibility validation across customer-facing features.

QA Engineer at Fuze

January 1, 2019 - January 1, 2022

Sole QA owner for HUB cloud UCaaS Admin Platform, guiding testing across a 6-engineer Agile team. Reduced production incidents by 25% through improved test coverage and release validation. Maintained automation suite with 100+ test scenarios, cutting regression time by 60%. Performed structured manual testing (smoke/sanity) across HUB workflows to validate critical end-to-end flows. Conducted cross-browser testing (Chrome, Firefox, Safari, Edge) resolving 30+ UI inconsistencies. Identified critical backend defects via API and SQL validation prior to releases.

Software QA Analyst at Nuance Communications

January 1, 2017 - January 1, 2019

Maintained a Page Object Model automation framework (Selenium WebDriver, TestNG, Java), increasing test reusability and reducing maintenance overhead. Automated 80+ high-priority test cases within 3 sprints, accelerating release readiness. Executed functional and regression testing manually on Dragon Drive NLP features, writing detailed test cases from requirements and validating complex NLP interactions. Collaborated with developers for root-cause analysis to improve defect resolution time.

Systems Engineer at Tata Consultancy Services

January 1, 2013 - January 1, 2015

Delivered QTP/UFT automation in Agile sprints and regression testing for American Express Membership Rewards Portal. Authored 200+ test cases, improving UAT defect detection by 20%. Managed test execution, reporting, and traceability using HP ALM and Quality Center.