I am a graduate Business Analyst with a background in IT and marketing, currently completing an ACS Professional Year Program. I have hands-on experience in data migration, business analysis, and process documentation through internships and academic projects. I am skilled in SQL and Excel for data analysis, with strong problem-solving, communication, and teamwork abilities. I am seeking entry-level opportunities in Business Analysis, IT Support, or data-related roles.

Long Zhao

I am a graduate Business Analyst with a background in IT and marketing, currently completing an ACS Professional Year Program. I have hands-on experience in data migration, business analysis, and process documentation through internships and academic projects. I am skilled in SQL and Excel for data analysis, with strong problem-solving, communication, and teamwork abilities. I am seeking entry-level opportunities in Business Analysis, IT Support, or data-related roles.

Available to hire

I am a graduate Business Analyst with a background in IT and marketing, currently completing an ACS Professional Year Program. I have hands-on experience in data migration, business analysis, and process documentation through internships and academic projects.

I am skilled in SQL and Excel for data analysis, with strong problem-solving, communication, and teamwork abilities. I am seeking entry-level opportunities in Business Analysis, IT Support, or data-related roles.

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Experience Level

Intermediate
Intermediate

Language

English
Advanced

Work Experience

Capstone Project – AI Chatbot Development at RM IT University
March 1, 2024 - June 1, 2024
Led a team effort to develop an AI chatbot for student support. Conducted stakeholder interviews and analyzed user requirements. Created BPMN diagrams to model business processes and contributed to solution design and testing.
Sales & Operations Assistant at Foot Locker
August 1, 2025 - Present
Developed strong communication and problem-solving skills in a fast-paced retail environment. Assisted customers and handled inquiries effectively. Worked collaboratively to support daily operations and quickly adapted to systems and processes.
Intern (Data Migration) at Oceania Polytechnic Institute of Education Pty Ltd (OPIE)
December 1, 2025 - March 1, 2026
Gathered and documented data migration requirements with stakeholders; performed data mapping, gap analysis, and system validation. Used Excel (VLOOKUP, Pivot Tables) for data cleaning and reporting. Applied SQL (SELECT, JOIN) to extract and verify data; resolved data quality issues to ensure accuracy and AVETMISS compliance. Participated in workshops to clarify business and system requirements; supported data migration and ensured data integrity; worked with IT teams on system tasks and documentation; contributed to process documentation and requirements summaries.
Business Analyst Intern (Data Migration) at Oceania Polytechnic Institute of Education Pty Ltd (OPIE)
December 1, 2025 - March 1, 2026
Gathered and documented data migration requirements with stakeholders; Performed data mapping, gap analysis, and system validation; Used Excel (VLOOKUP, PivotTables) for data cleaning and reporting; Applied SQL (SELECT, JOIN) to extract and verify data; Resolved data quality issues to ensure accuracy and AVET MIS compliance; Participated in workshops to clarify business and system requirements; Supported data migration and ensured data integrity; Worked with IT teams on system tasks and documentation; Contributed to process documentation and requirements summaries.

Education

Bachelor of Business (Marketing Major) at Monash University
January 1, 2020 - December 31, 2023
ACS Professional Year Program at Australian Computer Society
January 11, 2030 - May 11, 2026
Bachelor of Business (Marketing Major) at Monash University
January 1, 2020 - January 1, 2023
ACS Professional Year Program at Performance Education
January 1, 2025 - May 11, 2026

Qualifications

ACS Professional Year Program
January 11, 2030 - May 11, 2026

Industry Experience

Software & Internet, Education, Professional Services, Retail, Media & Entertainment