Hi, I’m Kacper Sopotnicki, an e-commerce specialist focused on UX research, automation, and multi-platform operations. I turn user data into real improvements across storefronts and teams. I enjoy turning messy data into smooth experiences, collaborating with developers, and building scalable QA and translation automation to save time and boost conversions.

Kacper Sopotnicki

Hi, I’m Kacper Sopotnicki, an e-commerce specialist focused on UX research, automation, and multi-platform operations. I turn user data into real improvements across storefronts and teams. I enjoy turning messy data into smooth experiences, collaborating with developers, and building scalable QA and translation automation to save time and boost conversions.

Available to hire

Hi, I’m Kacper Sopotnicki, an e-commerce specialist focused on UX research, automation, and multi-platform operations. I turn user data into real improvements across storefronts and teams. I enjoy turning messy data into smooth experiences, collaborating with developers, and building scalable QA and translation automation to save time and boost conversions.

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Skills

Experience Level

Expert

Language

Polish
Fluent
English
Advanced

Work Experience

E-commerce Admin & QA Specialist at Mood Nook
June 1, 2025 - Present
Conducted UX research using Hotjar, Microsoft Clarity, and Google Analytics to identify friction points and coordinated fixes with the dev team. Designed UI improvements in Figma focused on product cards, basket flow, and visual consistency across storefronts. Managed product content and listings across Shoper, Apilo, Amazon, Allegro, and Etsy in eight language markets. Built a Playwright-based QA suite auto-verifying promotions and CTAs across eight language versions, generating AI-reviewed Excel reports. Developed automations using OpenAI API and DeepL to streamline translations and content workflows.
Sales Offer Specialist at ImperiaSales
August 1, 2023 - December 1, 2023
Created sales offers and promotional graphics using Adobe Suite and Canva. Designed interior spaces in pCon planner. Managed communication with B2B and B2C clients.

Education

Bachelor's degree in Computer Science & UX / UI Design at University of Merito WSB Gdańsk
January 1, 2021 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Retail, Professional Services, Media & Entertainment

Skills

Experience Level

Expert