Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am creative and artistically driven, with a strong interest in digital advertising, branding & strategy. I am also passionate about continuous growth, new challenges and expanding knowledge within the industry.…

Matilde Carrajola Faria

Creative Director, Brand Designer, Graphic Designer, +5





I am creative and artistically driven, with a strong interest in digital advertising, branding & strategy. I am also passionate about continuous growth, new challenges and expanding knowledge within the industry.…

Available to hire

I am creative and artistically driven, with a strong interest in digital advertising, branding & strategy.
I am also passionate about continuous growth, new challenges and expanding knowledge within the industry.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Advanced

Spanish; Castilian

Advanced

Work Experience

Ads Support Specialist at Meta Pro Team (Teleperformance) – Ads Support

November 1, 2025 - Present

Supports global brands/advertisers on Instagram and Facebook, resolving Ads Manager issues and guiding real-time campaign optimization. Managed a high volume of cases across multiple live chats, maintaining accuracy under pressure and diagnosing/resolving technical bugs with internal tools, escalating complex issues to engineering as needed.

Waitress at Paco Bigotes

January 1, 2025 - December 31, 2025

Delivered fast, attentive service in a busy restaurant environment, managing multiple tables simultaneously while maintaining a calm, friendly guest experience.

Staff Member at 3D Fun Art Museum

January 1, 2023 - December 31, 2023

Brought interactive 3D art exhibits to life for visitors, blending customer service with light creative storytelling to engage children and families during visits.

Sales Promoter at Hospedeiras de Portugal & Young Diamonds Generation

January 1, 2017 - December 31, 2021

Represented brands at events and retail locations, contributing to increased sales and brand awareness.

Staff Member / Visitor Experience Assistant at Hospedarias de Portugal

January 1, 2017 - January 1, 2021

Welcomed visitors, supported daily operations; guided children and families through interactive exhibits; ensured safety and a fun, engaging visitor experience; promoted events and retail locations; increased sales and brand awareness.

Online Sales Assistant at Young Diamonds Generation

January 1, 2016 - December 31, 2017

Managed an online product catalog, sourcing and purchasing items based on individual client requests.

Retail Assistant at Retailer

January 1, 2016 - January 1, 2017

Assisted customers and provided services; managed stock and inventory.