I am a results-driven Customer Care and Sales professional with hands-on experience across client-facing roles in international environments. I excel at building lasting client relationships, identifying sales opportunities, and delivering tailored solutions. I bring strong communication, negotiation, and multitasking abilities in fast-paced settings. I thrive in collaborative, cross-functional teams, delivering onboarding and support that improve retention and satisfaction, and contributing to meeting and exceeding commercial targets. I value initiative, empathy, and resilience under pressure, with proven experience coordinating with HR, payroll, and legal teams to accelerate client onboarding and ensure compliant transitions.

Marian Știr

I am a results-driven Customer Care and Sales professional with hands-on experience across client-facing roles in international environments. I excel at building lasting client relationships, identifying sales opportunities, and delivering tailored solutions. I bring strong communication, negotiation, and multitasking abilities in fast-paced settings. I thrive in collaborative, cross-functional teams, delivering onboarding and support that improve retention and satisfaction, and contributing to meeting and exceeding commercial targets. I value initiative, empathy, and resilience under pressure, with proven experience coordinating with HR, payroll, and legal teams to accelerate client onboarding and ensure compliant transitions.

Available to hire

I am a results-driven Customer Care and Sales professional with hands-on experience across client-facing roles in international environments. I excel at building lasting client relationships, identifying sales opportunities, and delivering tailored solutions. I bring strong communication, negotiation, and multitasking abilities in fast-paced settings.

I thrive in collaborative, cross-functional teams, delivering onboarding and support that improve retention and satisfaction, and contributing to meeting and exceeding commercial targets. I value initiative, empathy, and resilience under pressure, with proven experience coordinating with HR, payroll, and legal teams to accelerate client onboarding and ensure compliant transitions.

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Experience Level

Intermediate
Intermediate

Language

Romanian, Moldavian, Moldovan
Fluent
English
Advanced
Spanish; Castilian
Intermediate
French
Intermediate

Work Experience

Onboarding Specialist at Bar2 Payroll Company
June 1, 2025 - May 1, 2026
Managed end-to-end onboarding processes for new clients, ensuring smooth and compliant transitions. Collaborated cross-functionally with HR, payroll, and legal teams to accelerate new client integration. Developed and maintained onboarding documentation, reducing average integration turnaround time. Proactively communicated with clients to identify and resolve configuration blockers.
Sales Agent at MSV Global
February 1, 2025 - May 1, 2025
Prospected and converted new sales opportunities through outbound phone and digital communication. Presented and promoted products/services tailored to individual client needs. Tracked sales pipeline activity and delivered regular performance reports.
Sales & Support Representative at CSG Romania
September 1, 2024 - December 1, 2024
Provided technical and commercial support for existing client portfolios, focusing on retention and upselling. Processed orders and handled complaints, maintaining a high level of customer satisfaction.
Customer Representative at Mplus Romania SRL
September 1, 2023 - September 1, 2024
Managed inbound customer interactions via phone, email, and chat, delivering fast and effective solutions. Documented cases and escalated complex issues to specialist teams. Consistently met SLA targets and company quality standards.

Education

at "Stefan cel Mare" National College Suceava, Romania
January 11, 2030 - May 11, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Software & Internet