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I'm a dynamic marketing and operations professional with 15+ years of leadership across customer-facing industries. I thrive on turning ideas into revenue through targeted promotions, social media engagement, and community partnerships. I bring hands-on experience managing online platforms, building brand presence, and delivering repeat business. I approach work creatively, proactively, and with tenacity to achieve real, measurable sales results.…I'm a dynamic marketing and operations professional with 15+ years of leadership across customer-facing industries. I thrive on turning ideas into revenue through targeted promotions, social media engagement, and community partnerships. I bring hands-on experience managing online platforms, building brand presence, and delivering repeat business. I approach work creatively, proactively, and with tenacity to achieve real, measurable sales results.

Steve Pettis

Marketing Strategist, Social Media Manager, Project Manager, +2

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I'm a dynamic marketing and operations professional with 15+ years of leadership across customer-facing industries. I thrive on turning ideas into revenue through targeted promotions, social media engagement, and community partnerships. I bring hands-on experience managing online platforms, building brand presence, and delivering repeat business. I approach work creatively, proactively, and with tenacity to achieve real, measurable sales results.…I'm a dynamic marketing and operations professional with 15+ years of leadership across customer-facing industries. I thrive on turning ideas into revenue through targeted promotions, social media engagement, and community partnerships. I bring hands-on experience managing online platforms, building brand presence, and delivering repeat business. I approach work creatively, proactively, and with tenacity to achieve real, measurable sales results.

Available to hire

I’m a dynamic marketing and operations professional with 15+ years of leadership across customer-facing industries. I thrive on turning ideas into revenue through targeted promotions, social media engagement, and community partnerships.

I bring hands-on experience managing online platforms, building brand presence, and delivering repeat business. I approach work creatively, proactively, and with tenacity to achieve real, measurable sales results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Front Desk Manager & Sales Associate at RC Auto

March 1, 2026 - Present

Manage high-volume digital correspondence and social media inquiries, ensuring rapid response times that convert leads into sales. Drive promotional outreach to prospective buyers, maintaining consistent brand messaging across digital and in-person touchpoints. Coordinate daily operations and customer experience, consistently meeting monthly dealership targets through relationship-driven sales. Oversee vendor and inventory coordination, reporting directly to ownership on operational efficiency.

Manager at Quicken Lube

September 1, 2024 - May 1, 2025

Achieved Top 3 in Sales across all Economy Lube locations by building community trust and implementing customer-first promotional strategies. Developed and executed in-store marketing tactics and upsell programs that directly boosted revenue. Grew repeat business through empathy-driven customer service and targeted follow-up outreach. Led an 8-person team, fostering a performance culture that drove measurable improvements in satisfaction scores.

Manager / Franchise Business Consultant at Pennzoil (Shell Oil Products)

June 1, 2024 - September 1, 2024

Advised 75+ franchise owners on improving marketing strategies, sales performance, and customer acquisition. Developed and delivered training programs on ethical sales practices, brand consistency, and promotional execution. Drove measurable improvements in local visibility and revenue through hands-on consultation.

Manager / Personal Trainer at Anytime Fitness

September 1, 2022 - June 1, 2024

Built and maintained a robust social media presence (Instagram, Facebook) to promote services, attract new members, and grow club revenue. Created and executed targeted promotions, referral campaigns, and community events that expanded the client base significantly. Managed local partnerships and community outreach, contributing to Club Purple recognition for top-tier performance. Named Canada's Choice Finalist for Top Trainer (2024) and Barrie Readers Choice Silver for Top Trainer — awards driven by personal brand-building and word-of-mouth marketing.

Service Advisor at Thor Ford

January 1, 2017 - January 1, 2019

Built lasting customer loyalty through transparent communication, upsell recommendations, and consistent follow-through.

Assistant Manager at Valvoline Canada

January 1, 2016 - January 1, 2017

Supported daily operations and led customer-facing teams to exceed sales targets through coaching and positive reinforcement.